Faulty Dyson Battery

[sunshinejoy2014]

last April i purchased a Dyson battery for our cleaner, it was advertised witha 3 year warranty and it stopped working after 9 months, i have tried to contact the seller through the link in my purchases but do not receive any answers, what recourse do i have to claim on their warranty?

[sandypebbles]

Seller in Hong Kong with horrid,horrid feedback

I'd say no chance the warranty is anything but a word on the listing

No surprises they are not replying

But also lucky the battery did not result in starting a fire

[countessalmirena]

@sunshinejoy2014,

This is an issue that comes up again and again.

I'll link to my response to a previous similar question. My reply (in thread with title "Re: Seller not honoring 12 month guarantee") 

I hope that helps put this into perspective and gives you the information to make an informed purchasing decision next time.

[porcelain_dolls_by_me]

It is easy to sit back and preach the obvious, BUT -

(a) virtually any brand name product bought from China/HKG etc is going to be a knock off

(b) the pricing CAN be a good guide

(c) you generally get what you pay for