eBay Help
Buying
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Everyone has a Thing

Let’s embrace the Things that fuel your passion for selling.

Play Pause

Forum Posts

Start a conversation

My item has a problem, seller won't reply,

I bought a nail gun last June, the battery has failed & won't take a charge. I have emailed the seller twice 18th April & 28th April and have received no reply. I have even offered to buy a new battery though it should be covered by warranty, Austral...

User avatar by • Community Member
  • 278 Views
  • 4 replies
  • 0 Helpful

Warranty and/or returns

Has anyone had an experience where you recieve an item, go to install it a month or two later and find its faulty.? Contact seller, seller is slow to respond (appears to be stalling) and finally offers to send you a replacement. The replacement doesn...

Seller increase price between advertised and checkout

VELVET SCALLOP ARMCHAIR ACCENT CHAIR COUCH SINGLE SEAT SOFA OCCASIONAL LOUNGE Hi, I don't know if I am in the right place for advise, today I searched on Ebay for an occasional chair & found 1 I liked at $299.00 + delivery to my home address. Put it ...

User avatar by • Community Member
  • 265 Views
  • 4 replies
  • 0 Helpful

Buying from same seller with different eBay accounts?

Hi, I have a $5 coupon from eBay (pretty sure it's a promotion) and so does my sister and friend but they have different expiry dates and codes. There's a 15 pack of highlighters that I'm interested in getting that's $45, but I can also get the same ...

User avatar by • Community Member
  • 306 Views
  • 5 replies
  • 0 Helpful

Resolved! Seller has cancelled my order before delivery and now not refunding stating issue with Paypal

Hi All Seller has cancelled my order before delivery and now not refunding stating issue with Paypal. What option I have to get the money back.Contacted seller multiple time but seller says not able to refund due to issue with his PayPal account. Kin...

User avatar by • Community Member
  • 328 Views
  • 4 replies
  • 0 Helpful

Returns, part-refunds and label numbers

I'm hoping someone can help me with this. I know this is going to be annoyingly and confusingly longwinded, so apologies. Forgive my ignorance; I've never had to go through this process. I've discussed it with ebay several times. Each time has ended ...

User avatar by • Community Member
  • 303 Views
  • 5 replies
  • 0 Helpful

RETWS is it fake?

Do you know Retws? I did'nt receive no my order, no answer, no refund, nothing. Can you help me, who can I contact to solve it?

User avatar by • Community Member
  • 261 Views
  • 4 replies
  • 0 Helpful

Bought an item already but accidentally submitted old adress

Now the old address isn't all that far from where I live actually, but it's an abandoned house atm, so no one is living there. When the postman delivers the item and no one is there, does the seller get notified that the item will be sent to the near...

User avatar by • Community Member
  • 417 Views
  • 11 replies
  • 0 Helpful

Resolved! Seller using my email for marketing purposes

Hi Guys, I have purchased from a seller and I have noticed that they have put me on their regular marketing/promotional emails. The issue is that I did not agree to this and I don't think it's appropriate for seller's to use buyer's contact details t...

User avatar by • Community Member
  • 348 Views
  • 11 replies
  • 0 Helpful

Featured Posts

Top