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Feedback

I just went in to leave feedback for an item I received this morning only to find it says feedback has been left! Not by me it hasn't! Are we now looking at some other kind of automated setup that leaves feedback once an item is notified as delivered...

User avatar by • Community Member
  • 120 Views
  • 1 replies
  • 0 Helpful

Refusing an unfair refund

A buyer has opened a case asking for a refund/ return as Australia Post took longer than the suggested time to deliver. I posted 24hours after purchase and left tracking information.Ive spoken to the post office who said it’s an estimate and not set ...

User avatar by • Community Member
  • 249 Views
  • 3 replies
  • 0 Helpful

Uncertified Electrical Equipment

Do not purchase Chinese manufactured electrical or lifting equipment from Ebay, the items are not certified for use in Australia or NZThey do not have a CE electrical rating.Lifting equipment does no have an Australian certification.Ebay will be held...

User avatar by • Community Member
  • 286 Views
  • 6 replies
  • 0 Helpful

Resolved! Item location False

Ok, i admit, I should of known better especially in this current covid-19 situation, but I purchased an art & craft item a few weeks back now for my daughter to complete while we were self isolating. The item was "supposedly" in Australia, something ...

Resolved! Warranty on used item

Hi Guys, just curious, i was looking at buying a USED PlayStation 4 Console, its 4 years old and he has in the subtitle " 12 months long warranty " . I have messaged him but no communication, can you have a 12 month warranty with an item 3-4 years ol...

Resolved! I'm after some advice please.

I purchased a hand held high pressure steam cleaner - advertised as 350ml capacity. The instruction booklet said to fill with 175ml (max 250ml). Several messages back and forth to seller who said I could fill to 350ml. I advised that I was not prepar...

User avatar by • Community Member
  • 1055 Views
  • 22 replies
  • 0 Helpful

Trust on eBay, and the feedback system

I'm a long time eBay user, and like anybody, trust is probably my main concern. Can I trust the seller I am purchasing from? Can I trust the buyer bidding on my item to follow through? As a buyer, we have the feedback system to help us avoid those ba...

User avatar by • Community Member
  • 2881 Views
  • 35 replies
  • 3 Helpful

Purchased locally returns are international

I purchased an item locally and immediately requested a cancellation of my order as it was the wrong item. Now the seller wants me to return to an international address. Does eBay allow this? I purposely purchased locally to minimise this risk, it's ...

User avatar by • Community Member
  • 444 Views
  • 7 replies
  • 0 Helpful

Non paying buyer a bad joke when sellers fault

So I bought an item that says I have to request freight cost, they actually say in the listing what it will be but I can't complete the transaction until they confirm it.. I just get a big red sign on the paying form saying to contact the seller for ...

User avatar by • Community Member
  • 305 Views
  • 6 replies
  • 0 Helpful

Requesting Combined Postage

On three separate occasions, I have tried to purchase from different sellers who list that they combine postage. On each occassion I have placed multiple items in my cart and then requested a Combined Shiiping Invoice. Each time I have already had an...

User avatar by • Community Member
  • 9788 Views
  • 19 replies
  • 2 Helpful

One way to avoid paypal..

Had to laugh at a listing I was browsing last night. If you pay by paypal she will only send your goods after 21 days once she gets the money after the paypal hold perod .Not to sure about that, she makes it clear she prefers cash on collection so fa...

User avatar by • Community Member
  • 1518 Views
  • 10 replies
  • 0 Helpful

Warning to buyers

Warning to buyers User ID has repeatedly told me that my replacment item was sent out so they could go over the 30 ebay guarantee money back policy so they would not have to refund me. They are ripping off many other people with the faulty products t...

User avatar by • Community Member
  • 478 Views
  • 7 replies
  • 0 Helpful

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