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Forum Posts

Not receiving Items

I keep getting notices that my item arrived in my capital city but then is returned. What's going on? 'Your parcel has been returned to sender as we were unable to complete the delivery. Contact the sender for further details'.

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  • 792 Views
  • 10 replies
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Resolved! My seller says he sent a replacement unit for a faulty one but I havent received it 4 months on.

I posted positive feedback as soon as I received my item, however, it failed as soon as I powered it up.I contacted the seller who said he would send a replacement unit. Four months later, I have not received it and the seller does not reply to my em...

NO REFUNDS FOR MAIL LOST BY AUSTRALIA POST. - Not reasonable?

I saw this "NO REFUNDS FOR MAIL LOST BY AUSTRALIA POST." in the conditions of an item. Considering a lost item is not the fault of the buyer AND only the sender (i.e. the seller) can claim restitution from Aus Post for lost items I find this very unr...

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  • 570 Views
  • 9 replies
  • 1 Helpful

combined shipping invoice payment never processed by ebay

I requested a combined shipping invoice from a seller which I paid straight away with paypal. Paypal deducted the money from my bank account but never processed the transaction. My ebay account still says I have to pay the invoice. I can't find the t...

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  • 236 Views
  • 1 replies
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unfair payment dispute

I bought 8 items for a seller but I could not get the payment to go through, even after trying on several occassions.I kept getting an Ebay flag saying that the items no longer exist. I contacted the seller who tried to remedy the situationby sending...

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  • 5 replies
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Seller Posted live worms without air holes.DOA will eBay do anything about this unethical behaviour?

I purchased 1000 live composting worms from a seller in Western Australia after I asked a lot of questions beforehand and they absolutely assured me that the worms would travel with enough food and air to make the journey to Victoria without any harm...

Resolved! How to track Global Shipping Program

Hi, i have bought an item from America and one from the UK via the global shipping program. I won't be doing that again. I had tracking numbers till they arrived at the shipping centre. Now they both say 'shipped from the global shipping centre to in...

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  • 29981 Views
  • 32 replies
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returning item---2 questions

Hi all. The last time i returned a faulty item (approx 12 months ago) , the seller paid the return cost. Has this policy changed with Paypal or Ebay? Which is the best platform to lodge a return -----Paypal or Ebay? Best regards

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  • 460 Views
  • 11 replies
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