Feedback & how it works

[alspac16]

Hi guys! I was wondering if anyone could help me and explain how feedback works?!
I always thought you leave your feedback after the item/s you purchase arrive and you can see all is well, its what you ordered, not broken etc and so forth...
But I have recently made a purchase on the 2nd June, status said its paid for and been posted, but I now have had seller message me giving me a big story that their account has been put on hold due to no positive feedback, and could I please leave feedback as its their only income and they need to pay bills etc..

Is this right?! Is this how feedback works? Any info would be greatly appreciated! T.I.A!! 🙂

[phorum_junkie*]

No wonder they are touting for feedback, that is an appalling score for a high volume seller. I wouldn't have purchased from them if their percentage was below 99.5%.

They have almost certainly lost any Power Seller and TRS status and may well have had listing restrictions imposed.

I would ignore their emails and if the item arrives and is OK I would leave a neut with the comment it would have been pos if they had not badgered you for feedback. I would also give them one star for the communication DSR.

[colic2bullsgirlore]

The sellers scorecard
98.7%

Neutral feedback rating    Neutral    0    2    4
Negative feedback rating    Negative    0    1    3

I would mark them 5 for description if the description was accurate

Give them 3 for communication.... because at least they did communicate even if the email was  a little pushy dependant of course on any other communication received

Then mark the postage time and cost in line with the service provided and leave positive

feedback if I was happy  with the transaction overall.

I dont mind sellers requesting feedback and I am adult enough to decide myself when I will leave itrather than mark sellers down just because they had the audacity to ask.