Feedback removed

[deeana77]

After purchasing items, which never were posted, - had to go through a PayPal dispute to get money refunded. For the first time ever I had left negative feedback. My feedback consisted of - 'Seller lied about sending items. Resulted in PayPal dispute and refund.' I received an email saying this was abusive, and eBay has removed comment. Is there any way to get eBay to reconsider? Or perhaps if I can make a formal complaint about the seller?? Any help appreciated.

[deeana77]

(I'd just like to point out I didn't actually reply to her abusive msgs...)

[phorum_junkie* · Accepted solution]

I am sure they did not post it however nobody reading that feedback knows that for a fact and will see your comment as inappropriate, a lot of sellers may even add you to their BBL if they do read it. If you are annoyed at a seller write the feedback you would like to leave using notepad to get it out of your system, leave it for a while and half a bottle of wine later write a the one you should leave

[deeana77]

Lol, I'll take that on board 🙂 I do have to say I emailed the trust and safety team at eBay - and was very happy with how quick they responded. 🙂 I'm definitely a bit more knowledgable as how to handle these situations better, if I ever find myself in it again. Thank you everyone for taking the time to reply and help 🙂

[tycoch22]

Seller sent me fake tracking number and ignored communications. Filed Paypal claim. Seller ignored Paypal. Paypal gave me full refund. Left negative feedback to this effect. Removed by eBay because I mentioned Paypal. This eBay looking after their big sellers.

[sandypebbles]

eBay is all about the buyer

Paypal has not been a thing for sellers in over 4 years

This thread is 11 years old

You have been here 20 years and experienced as a seller so have no excuse not to know the rules on feedback

A lot of your feedback is from sellers in China , the USA and here, ALL who have feedback in the toilet, but you choose to buy from them anyone so really don’t see why you consider your neg to mean anything to other buyers when you ignored so many other people’s negs for so many other sellers

It is the buyer who supports the seller

[kh-syedse]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread, if you wish to continue to discuss this topic.

Thank you for understanding.