on 12-03-2019 12:03 PM
I have seen an increase if fraudulent listings and the perpetrators are getting away with stealing at eBay’s expense, this would no doubt concern eBay because they seem to be performing these crimes with no ramification for their actions which simply drives them to continue.
One example is item 352614820763 is a just a copy and paste of item no 252746373635. From this you can see how simple it is to copy and paste another listing at a reduced price and receive money at the buyer’s expense. I realize that eBay will cover the loss but the purchasers lose out because they thought they had purchased a bargain and after a period of time of days or even weeks, receive the bad news that the item is not coming. I have been studying the different types of fraudulent behavior and there are clearly some steps that eBay could perform to significantly reduce these fraudulent transactions from occurring. I consider this a very serious issue and am willing to participate in detecting and therefore deleting fraudulent listings as soon as possible before the crime occurs. I have reported approximately 30 or 40 fraudulent listings in the last few days alone which acts as an indicator as to how many are actually occurring in eBay globally each day and will no doubt exponentially continue to grow if new measures are not put into place.
One of the key indicators of fraudulent behavior is that these criminals join eBay just a day or two before listing an item at a ridiculously lower price than the item that they have copied and pasted from, receiving the money via PayPal and then repeating the process and rejoining under a new name. So it would seem that just one positive step to reducing this flow is to regulate the activity at this stage. Perhaps every new item listed from a new eBay seller to be checked for the obvious signs of fraudulence. If eBay programmers sent an automatically generated list of every new item for sale (obviously only from new members or those with no prior sales or those with less than 5 sales) to a group of screeners, I have no doubt this would greatly decrease fraudulent listings. Fraudulent sales affect eBay financially but more importantly the reputation and reliability in that if a member makes a purchase then he or she has the confidence in knowing they will receive it. Could you please send this message expressing my concerns to the appropriate managing department heads. Kind Regards John Sfakinos
on 12-03-2019 12:10 PM
You would like other members to contact eBay 'bosses' on your behalf and tell them what you have posted here?
Is there a reason you do not do so yourself?
Since the only people who read this forum are fellow buyers and sellers, I doubt we have much more sway than you do
And as commented on the other post under the other username, those comments can also apply to this (assuming it is a different seller this time)
on 12-03-2019 01:14 PM
It's good that you bring this up John as it serves as a reminder to the rest of us as to what's really going on. Sometimes we get back to being comfortable and settle into buying and bidding without checking the sellers background.Thnaks to your post, I'm going to make doubly sure that I don't get caught up in one of these scams.
on 12-03-2019 01:18 PM
eBay don't read here.
Perhaps use their suggestions link.
on 12-03-2019 01:41 PM
Don't waste your time contacting ebay....they do not want to know about fraud on their site.
A few years ago there was a long running thread on the boards used by dedicated members to expose all kinds of fraud on the site. It was quite successful in exposing bad sellers.....UNTIL ebay shut it down. Since then all the good that those dedicated members did was all for nothing and fraud is back in plague proportions.
In short, ebay does not care as long as they get their fees.
12-03-2019 02:40 PM - edited 12-03-2019 02:42 PM
@lyndal1838 wrote:Don't waste your time contacting ebay....they do not want to know about fraud on their site.
A few years ago there was a long running thread on the boards used by dedicated members to expose all kinds of fraud on the site. It was quite successful in exposing bad sellers.....UNTIL ebay shut it down. Since then all the good that those dedicated members did was all for nothing and fraud is back in plague proportions.
In short, ebay does not care as long as they get their fees.
It is quite sad that it has come to this Lyndal. I once worked in an industry where the customer was looked after. That was 20 years ago when we were at the tail end of the "doing right by someone" practice and the company actually caring about its reputation. Now sadly a bygone era.
on 12-03-2019 04:39 PM
Save the paragraph.
12-03-2019 10:56 PM - edited 12-03-2019 10:57 PM
@johnsfakinos wrote:I have seen an increase if fraudulent listings and the perpetrators are getting away with stealing at eBay’s expense, this would no doubt concern eBay because they seem to be performing these crimes with no ramification for their actions which simply drives them to continue.
One example is item 352614820763 is a just a copy and paste of item no 252746373635. From this you can see how simple it is to copy and paste another listing at a reduced price and receive money at the buyer’s expense. I realize that eBay will cover the loss but the purchasers lose out because they thought they had purchased a bargain and after a period of time of days or even weeks, receive the bad news that the item is not coming. I have been studying the different types of fraudulent behavior and there are clearly some steps that eBay could perform to significantly reduce these fraudulent transactions from occurring. I consider this a very serious issue and am willing to participate in detecting and therefore deleting fraudulent listings as soon as possible before the crime occurs. I have reported approximately 30 or 40 fraudulent listings in the last few days alone which acts as an indicator as to how many are actually occurring in eBay globally each day and will no doubt exponentially continue to grow if new measures are not put into place.
One of the key indicators of fraudulent behavior is that these criminals join eBay just a day or two before listing an item at a ridiculously lower price than the item that they have copied and pasted from, receiving the money via PayPal and then repeating the process and rejoining under a new name. So it would seem that just one positive step to reducing this flow is to regulate the activity at this stage. Perhaps every new item listed from a new eBay seller to be checked for the obvious signs of fraudulence. If eBay programmers sent an automatically generated list of every new item for sale (obviously only from new members or those with no prior sales or those with less than 5 sales) to a group of screeners, I have no doubt this would greatly decrease fraudulent listings. Fraudulent sales affect eBay financially but more importantly the reputation and reliability in that if a member makes a purchase then he or she has the confidence in knowing they will receive it. Could you please send this message expressing my concerns to the appropriate managing department heads. Kind Regards John Sfakinos
Ebay already do regulate sellers at this stage. It is the mandatory 21 day hold on the proceeds of a sale made by a new id. The 21 days means there is plenty of time for buyers to lodge disputes, should the item not arrive, or not meet the listed description. If problems are occuring, it is not because of ebay, but because of buyers who have not familiarised themselves with the protections ebay offer, or are too slack to follow up when problems do occur.
on 19-03-2019 11:32 PM
Thank you for your feed back RE Fraudulent listings increasing, As a test run on Sunday morning I picked up and reported 70 fraudulent items for sale in under 2 hours of screening.The number of views per hour and probable sales indicate that many people are unfortunately unaware of what is happening. Just a 3 minute scan on ebay before posting this message I found 3 items with numbers 143178556998, 333121713062, 312533444002. Cleary fraudulent listings, all the seelers almost always have no previous sales, have joined ebay the day before posting and simply copy and paste from other items listed.
Regards John