Global Shipping Program status says delivered in Erlanger, KY?

[yoshpi]

Recently I bought an item from a seller in the US, paid for the item to be delivered to Australia via the Global Shipping Program. I was given a tracking number, which showed the progress of the delivery. However the progress changed from In Transit to Delivered in Erlanger, KY. I understand that with the GSP the seller posts the item to Pitney Bowes Inc. in Erlanger and they re-package it and send it to Australia. However, is it odd that the status says delivered? Will the tracking get updated with the new international tracking number and change back to in transit again? I've never used this service before and I'm a bit apprehensive. I've contacted the seller but they're as much clueless as me.

Any help would be greatly appreciated!

[steve_gee]

Global Shipping Support <global.shipping.support@pb.com>, PBISGSPCS <pbisgspcs@pb.com>,

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@jacintha666 wrote:
Does anyone know how to contact GSP to change an address for delivery?

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[imastawka]

I have a problem how EBAY hijacked and changed my address which they claimed they did not, when in fact they did.

Ebay didn't change your address.   All sellers who use the GSP automatically

send their parcels sent directly to Pitney Bowes.  Pitney Bowes then usually

repackages it, and then forwards it on to you.

Postage

After receiving your payment, the seller posts your item to a local US or UK shipping centre.

International shipping experts at the shipping centre process the package, complete customs forms, pay applicable import charges and post the package to the address that you specified at the time of purchase.

http://pages.ebay.com.au/help/buy/shipping-globally.html#checkout

Maybe you need to acquaint yourself with the terms of the GSP

http://pages.ebay.com.au/help/buy/shipping-globally.html

.

[steve_gee]

PROOF

the label sent to the seller by the sale

Including my message saying where to post it to my address here

They changed the address from my PAYPAL Australian address.

As for acquainting myself I am well aware of how thrid party forwarders work and I did not authorise it.

Both seller and buyer complained and we got it onto FEDEX within 24 hours.

It is total waste of time to use and just delays parcesl that would otherwise be effiiciently sent by USPS.

[imastawka]

Read the links.   That's not 'proof' as you call it.  Again....they didn't change your address!

By buying from someone using the GSP you automatically authorise the method

of posting.

Fedex are the distributors of GSP items in Australia anyway.

So I'm thinking you didn't really have a small victory after all

For future reference, if you don't want a seller to post using the GSP then

ask in advance if they would opt out of the program.  Most sellers don't even

know they've been opted in.  Ebay opts them in automatically.

Make a note of these instructions for your future sellers -

To opt out of the GSP, US sellers only have to go into

(My eBay summary page)

account > site preferences > shipping preferences > Offer the Global Shipping Program > edit > no

[lyndal1838]

This is going to get interesting Stawks.   The GSP has already been explianed in detail to Steve but he doesn't want to know.

[imastawka]

Interesting?      Don't think so.  I'm done explaining.

He needs to read ebay's policies on the GSP,  and not assume he knows everything

http://pages.ebay.com.au/help/buy/shipping-globally.html

[padi*0409]

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@imastawka wrote:

http://pages.ebay.com.au/help/buy/shipping-globally.html

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..............errrr, maybe that should have been in larger font and in red, so as to catch the eye Stalks.............just sayin'

          Meet Batboy and drool.                              

[imastawka]

Awwww, so cute.    Batgirl like him?

[lyndal1838]

They have not met yet Stawks....Batboy is still too young to leave his mummy.  The photos were taken by the breeder and sent to Padi.

[padi*0409]

He'll be meeting his new mum (and the Paccies) in about 6 weeks Stalks, should be lots of fun for us all LOL.