I recently purchased an item on Ebay. In the auction right next to the price was an offer from Ebay that I could get it at a lower final price (and a code was provided for me to use at checkout). I checked the "terms & conditions" as well & I definitely qualified. I purchased the item, inserted the "correct" code at checkout, but it didn't seem to work. So I proceeded on expecting it to be applied when Paypal payment was finialised. But nope, I was charged full price.
I got it all reviewed by Ebay and they did EVERYTHING they could to deny me my rightful discount, even questioning that a discount was offered in the first place.
I don't know how to get a screenn shot of the offer for my purchase (therefore I can't offer physical proof that the offer was in the auction) ...... the offer only appeared in the auction when I was signed into Ebay. I suspect the offer did not work because of some type of technical issue maybe at the time.
Have you been scammed by Ebay in this way? Were you able to get a successful resolution? it seems the only option I have left now is legal action.
