on 28-05-2014 01:26 PM
Hello all,
I purchased an eyeshadow palette on ebay, which cost me $61.80. This palette is not sold where I live, so I knew I was taking the gamble to buy it on ebay when in the back of my mind I sensed the possibility of getting scammed. I went through with the payment on the 29th of April 2014. I even emailed the seller before buying the item to make sure it was authentic, and he responded back saying yes it is authentic, or else we will be happy to refund back the amount plus postage. Convincingly, I went ahead with payment and a day later the seller marked the item as posted and also sent me a message saying 'thank you purchasing from us, we are 100% authentic and can't wait for your item to be delivered to you'. I felt convinced and thought I just needed to play the waiting game. The item was being posted from Israel. Since then, its been 30 days and I'm not sure any of my packages have ever taken this long to arrive, I have my doubts that it could be stuck at customs but then I'm also thinking I might have been scammed. Long story short, a few days after the postage of my item, the item had been removed and the seller was no longer a registered user.
My ebay summary says: We had to remove this listing from the site and you're not required to complete the transaction. If you've already sent payment, the sale should process as normal and you don't have anything to worry about. If you have any questions about delivery, please check tracking or contact your seller. If you run into any trouble along the way eBay is here to help. Please visit the Resolution Centre to help resolve any problems you may encounter
I was a bit curious so I searched up the same eyeshadow palette again on ebay, and looked for the cheapest price. I found a few sellers that had recently registered with ebay and were selling the exact same palette with the same pictures and same description. I have this strong feeling, it is the same seller who has mutiple accounts (but based in Israel). I'm not sure how many other people are in a situation like this as me. Does any one have any advice for me? I have lodged a claim through ebay and paypal. Some feedback would be lovely! Thanks guys!
on 17-06-2014 01:43 AM
yes put a claim in now before its to late,and if the item comes you just close it