Help

ama25464
Community Member

I brought something as a guest in January it’s now March and still have not received items what do I do how do I get items or a refund 

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Re: Help

*casey*
Community Member

You only have 30 days after the last estimated delivery date to open an' item not received' claim with eBay's Money Back Guarantee

 

Information here:

 

https://www.ebay.com.au/help/buying/returns-items-not-received-refunds-buyers/returning-item/returni...

 

If you've left it too late you have 180 days to file a claim with Paypal if that's how you paid

 

And as a very last resort you could try a chargeback through your bank

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