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Resolved! Ebay GSP article hasn't moved for weeks

I bought an Sony SLR camera from the U.K. and it cleared customs seventeen days, since there is no tracking update. If I report "I didn't receive it" will the ultimate outcome be a refund debited from the seller? The seller has excellent feedback and...

Product return

Hi guys basically I bought something which came not as described and I got a FedEx return label but yesterday when I went to FedEx they said they can't process returns and it was due yesterday and also ebay support isn't helpful with this matter so I...

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  • 636 Views
  • 14 replies
  • 0 Helpful

Restricted Items

I received a email from ebay again saying that a item I purchased has been deemed to be restricted and will not be sent nor returned to the owner. This has now happened several times and we are talking about gold jewelry which is not a resticted item...

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  • 194 Views
  • 3 replies
  • 0 Helpful

Resolved! Order cancelled en route to me

I bought an item from seller in USA, I checked on tracking today and it said it was cancelled. ( Parcel was shipped over a week ago) Courier is Asendia & DAI post.I messaged seller to let them know.The parcel was sent through eBay international hub, ...

How to talk to an eBay representative

There used to be a button on the website at this address labelled 'Get eBay to Call me' https://www.ebay.com.au/help/contact_us?id=4041&st=10 I believe that below the button was listed the hours during which the call back facility was available. Clic...

Seller not providing return label or shipping

I have purchased a scooter from an eBay seller. It has a defective battery and only goes about 1km before it runs out.The item was sent from a warehouse in Sydney Australia.I am on the Gold Coast Australia.I have started a return. The seller first pr...

Returns and Refunds

Failing to make mention of missing components which directly affect an items usability is disingenuous and satisfies ebay's outlined requirements determining when an item is 'not as described'. Are there any buyer options available if the seller does...

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  • 251 Views
  • 3 replies
  • 0 Helpful

Resolved! How do I get help from Ebay ... tried the automated chat, no help

Hello, Please can someone help me. I purchased a Head Unit for my Peugeot which was supposed to link up with my incar computer and steering column controls, it didn't work with them. The seller said to return it. I had to wait to get the car back int...

User avatar by • Community Member
  • 777 Views
  • 4 replies
  • 0 Helpful

feedback

why is it so that a seller can remove feedback, all i said buyers beware this seller is a Aussie drop shipper from China, i got a gift thinking it be here quick from an Aussie seller, i asked for a refund as its useless to me now that was declined, b...

User avatar by • Community Member
  • 592 Views
  • 9 replies
  • 0 Helpful

Item liquidated

Hi.I have gone through some distressing days with my item being liquidated by the overseas shipping company..For no apparent reason after a week into shipping,I recieved a refund on the item and no explanation to where my item is or what happened.Wit...

Reminders to provide feedback

After recent purchases, I have received reminders to provide feedback. Usually, I always provide feedback but occasionally I elect not to do so. These reminders arrived very soon after the estimated date of arrival. The problem is, that there have be...

User avatar by • Community Member
  • 764 Views
  • 7 replies
  • 0 Helpful

Drop shipping via Amazon

I was lead to understand that a seller drop shipping via Amazon was in breach of Ebay's Third party fulfilment policy. "We don't allow third-party fulfilment if it could be confusing or misleading for the buyer (for example, because the packaging use...

User avatar by • Community Member
  • 1036 Views
  • 15 replies
  • 2 Helpful

PAYPAL ISSUES

I HAD $109 THRU PAYPAL FOR AN ORDER OR 12 BOTTLES OF WINE ON 19/03. NEED TO KNOW WHERE MY ORDER IS PLEASE

User avatar by • Community Member
  • 170 Views
  • 3 replies
  • 1 Helpful

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