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Late to pick up Click and Collect

Ok, I ordered an item click and collect, estimated delivery 29 Aug till 04 Sept. I just got an SMS saying the item is ready to collect, but I'm working away and cannot collect until 31 Aug. Will Woolworths return the item, or will they keep for a few...

Thoughts on a sleer - potential scammer

Seller who is currently selling an Oakley display Cabinet (item number 127166752971)...having issues in contacting seller both in messages and offers - with NO response received.Seller is now thought to be a scammer, and it is felt that if item is pu...

Seller Cancelled Order

Hi, I made an offer on an item and offer was accepted and I paid for item straight away including postage. Several hours later, I recieved a message from seller stating it had been sold already and eBay hadn't taken item down of marked as sold in tim...

Resolved! Question about classified ad and paypal protections

Hi I am looking at a product listed as a classified ad. I have never bought an item this way. I believe the sale will go through paypal. I am wondering what protections do I have as the buyer through paypal? Will paypal hold the money until I receive...

User avatar by • Community Member
  • 1367 Views
  • 19 replies
  • 0 Helpful

Resolved! Ebay GSP article hasn't moved for weeks

I bought an Sony SLR camera from the U.K. and it cleared customs seventeen days, since there is no tracking update. If I report "I didn't receive it" will the ultimate outcome be a refund debited from the seller? The seller has excellent feedback and...

Product return

Hi guys basically I bought something which came not as described and I got a FedEx return label but yesterday when I went to FedEx they said they can't process returns and it was due yesterday and also ebay support isn't helpful with this matter so I...

User avatar by • Community Member
  • 582 Views
  • 14 replies
  • 0 Helpful

Restricted Items

I received a email from ebay again saying that a item I purchased has been deemed to be restricted and will not be sent nor returned to the owner. This has now happened several times and we are talking about gold jewelry which is not a resticted item...

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  • 177 Views
  • 3 replies
  • 0 Helpful

Resolved! Order cancelled en route to me

I bought an item from seller in USA, I checked on tracking today and it said it was cancelled. ( Parcel was shipped over a week ago) Courier is Asendia & DAI post.I messaged seller to let them know.The parcel was sent through eBay international hub, ...

How to talk to an eBay representative

There used to be a button on the website at this address labelled 'Get eBay to Call me' https://www.ebay.com.au/help/contact_us?id=4041&st=10 I believe that below the button was listed the hours during which the call back facility was available. Clic...

Seller not providing return label or shipping

I have purchased a scooter from an eBay seller. It has a defective battery and only goes about 1km before it runs out.The item was sent from a warehouse in Sydney Australia.I am on the Gold Coast Australia.I have started a return. The seller first pr...

Returns and Refunds

Failing to make mention of missing components which directly affect an items usability is disingenuous and satisfies ebay's outlined requirements determining when an item is 'not as described'. Are there any buyer options available if the seller does...

User avatar by • Community Member
  • 246 Views
  • 3 replies
  • 0 Helpful

Resolved! How do I get help from Ebay ... tried the automated chat, no help

Hello, Please can someone help me. I purchased a Head Unit for my Peugeot which was supposed to link up with my incar computer and steering column controls, it didn't work with them. The seller said to return it. I had to wait to get the car back int...

User avatar by • Community Member
  • 768 Views
  • 4 replies
  • 0 Helpful

feedback

why is it so that a seller can remove feedback, all i said buyers beware this seller is a Aussie drop shipper from China, i got a gift thinking it be here quick from an Aussie seller, i asked for a refund as its useless to me now that was declined, b...

User avatar by • Community Member
  • 569 Views
  • 9 replies
  • 0 Helpful

Item liquidated

Hi.I have gone through some distressing days with my item being liquidated by the overseas shipping company..For no apparent reason after a week into shipping,I recieved a refund on the item and no explanation to where my item is or what happened.Wit...

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