You purchased at the end of last week…?
But you’ve not received emails or messages about the purchase?
Then I suspect you’ve logged in via social media rather than username and password. See this page – https://www.ebay.com.au/help/account/signing-account/signing-account?id=4189 – for the various ways of signing in. If you signed in via Facebook, the emails would have gone to the email associated with your Facebook account, for example.
I understand that you can link your existing eBay account to your social media account - but I’ll admit it’s not entirely clear whether you can do this post-creating an account with Facebook. eBay’s Help page on this states:
❝Linking your eBay account to your Facebook, Google or Apple account
If you already have an eBay account, you can link it to your social accounts:
- Go to Sign-in and security.
- Go to Social sign-in and select Edit next to Facebook, Google or Apple.
- Sign in to your eBay account.
- Select Continue with Facebook, Continue with Google or Continue with Apple.
- You'll need to sign in to your social account with your email address or phone number and password, or your Apple ID.
- Select Continue.❞
—
https://www.ebay.com.au/help/account/signing-ebay-account/signing-ebay-account?id=4191
On principle, I don’t want any other account information - social media or otherwise, including other email addresses that I have - to be given to eBay (ditto for other sites). The more information one gives, the more likely that a frighteningly informative profile will be built up through data scraping, and that makes one more vulnerable to identify theft, scams, spam and other misuse of private data.
So… think carefully before you link accounts if you have inadvertently created one through a different way of logging in. If you can identify the order within another account, you don’t need necessarily to link your accounts.
Consider also whether you made the order with a guest account.
— https://www.ebay.com.au/help/buying/paying-items/buying-guest?id=4035
