How do I email eday, with an purchase some time back

[allanborderglade]

I attemted to send you detailed report on the contemtuous manner which I have been treated by <Removed> but as you restrict, this mail to only 20000 characters, it is imposible for me to outlay my complaint and as my previuos mail has been discegarded, regarding correct controller; SYB CC 100 DC 12/24V-B2 VER:DZL34VO. 43-0. 1 3300, THEY SENT ME AN WRONG UNIT. Will not correct mistake. I'm deeply stressed and upsett BEIER 176 FRIDGE FREEZER NOT WORKING SINCE, Feb 2016.

Allan Borderglade

[lyndal1838]

If the seller is a registered Australian business you can go the Consumer Affairs in your state.

If they are located overseas you have buckleys chance of getting help through the courts unless you spend a small fortune....and probably not even then.

It would be cheaper to buy a new fridge.

[imastawka]

Seing that ebay, is not willing to bring the seller, to comply with Australian way of doing business, i seem to have no other option than to take seller to Court.

I have attempted to contact ebay, regarding this balls-up by the seller, but ebay has refused to reply to any of my mail to them regarding this issue.

It would have been a lot easier to just open a dispute to get your money back.

[digital*ghost]

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@allanborderglade wrote:

The manufacturer should send me a brand new fridge, seeng that their agent here in Australia is unwilling to corret the manufaturers fault.

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Does the manufacturer have a head office in Australia?  If so, and presuming it was a brand new unit, try contacting them directly. If the fridge was sold in Australia, regardless of whether any manufacturer warranty is applicable, basic consumer protection applies.

If the seller is an authorised agent, they may be none too pleased by how they're being represented, as well.