How do I send a message

martinw-48
Community Member
So I only have internet access via my phone.
I have the ebay android app.
I've noticed that now I can compose a message but there is no means by which to send the message.
If I have to use a PC I have to drive thirty two kilometres th the library
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How do I send a message

martinw-48
Community Member
There used to be a blue arrow icon for the message to be sent but it no longer exists
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How do I send a message

imastawka
Honored Contributor

Stop using the app.

 

Access full site ebay via your browser.

 

I think it's called 'classic'??

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How do I send a message

In the App theres still the large reply button at the bottom of the message you received.  I use it regularly when out and about.

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How do I send a message

martinw-48
Community Member
The issue is when you tap on contact seller.
Not when you have already received a message
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How do I send a message

I have never used the app, but can you contact them through their 'my eBay world' ?

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How do I send a message

As stawks said, use the classic site.

 

Scroll to the bottom of a page and it should show there. At the least you will get the mobile version of eBay which, while not the full site, is far more functional than the app. From there you can click on 'classic' again and that should give you the full site.

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How do I send a message

Sorry, I had my seller head on. Down the bottom of the listing below the feedback ask seller a question, once you have typed some text the send at the top right will go blue. 

 

If it does not change to blue or show the send icon at all then try turning your phone off and on. I find this needs to be done weekly and sometimes more if things don't work correctly.

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How do I send a message

I am not sure why so many do not like the app. I do find the selling notifications very useful, just wish you could have multiple accounts open at once for notifications.

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How do I send a message

The problem for me as a seller is the ca-ching is the only useful thing about the app.

 

It is hard to navigate, doesn't always show recent sales, and is even more buggy than the website.

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