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Seller Centre has answers you can trust for all your selling questions.

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Collection of GST/eBay double dipping?

I have just been hit with a GST payment by eBay! $59.50. It looks like they wanted the extra postage fee of $65.75? I had bought 2 items from the one dealer, who included the 2 items under one postage. The transation was within Australia not overseas...

How do I send a message

So I only have internet access via my phone.I have the ebay android app.I've noticed that now I can compose a message but there is no means by which to send the message.If I have to use a PC I have to drive thirty two kilometres th the library

User avatar by • Community Member
  • 1063 Views
  • 12 replies
  • 0 Helpful

Seller no reply, still awaiting postage

I recently purchased a top/skirt combo almost 2 weeks ago. In a rush to purchase my items, I accidentally completed the PayPal transaction with the incorrect postage address. I immediately messaged the seller to see if they were happy to post it to a...

Resolved! Ebay have made a payment with default

Ebay have gone and made a default payment without my consent when I asked a seller for an invoice for combined postage.How the hell is ebay allowed to do this when I haven't paid yet?

User avatar by • Community Member
  • 656 Views
  • 11 replies
  • 0 Helpful

Invoice cannot be paid using the "Unpaid invoice" page

I have a long standing relationship with a seller. Currently there are more than 40 items (each low cost) purchased for which I have still to pay. The seller has sent an inovice for 40 items. When I try to pay this invoice a message appears saying th...

User avatar by • Community Member
  • 827 Views
  • 8 replies
  • 0 Helpful

Seller not in possession of Advertised goods

REMOVED offerred for sale by REMOVED which I have had various pieces of correspondence with through eBay was not in possession of the item at the time it was placed on eBay. That persion should not be allowed to operate on eBay as such action is a br...

User avatar by • Community Member
  • 353 Views
  • 4 replies
  • 0 Helpful

Item marked as delivered but never arrived

Hi All I purchased a handbag and it's been marked as delvered on Monday but it did not arrive with my Monday parcels. It's still not here yet. I called AusPost and they told me to tell the sender to call them. The seller told me she spoke with them a...

What is a "Return Label"?

I've opened a Ebay Money Back Guarantee case for an item not as described. Ebay tells me tht the seller needs me to supply me with a return label (to pay for return postage) What exactly is a return label?

10% off eligible items

10% off eligible items why i cant apply Items (10) 10% off i spent Order totalAU $183.08 The offer entitles you to 10% off the purchase price (excluding postage costs) on all Eligible Items listed

Unable to ''hide'' completed orders.

Hi all, Cannot hide completed orders of late, the selection is there on each purchase to do it, but when I go back in, all the hidden items are back under purchases. Any ideas?

delivery of purchase item

have failed to contact me with delivery time of part ordered on 20/7 thru EBAY and payed thru by PAYPAL. CLARRIE COUTTS

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