I have not received my item which was ordered on the 17/01/2025

[ozma03]

Can I talk to someone 

[ozma03]

Can get a xxxxxxx answere

[sandypebbles]

You only posted three minutes before you asked someone to answer you

If, in the unlikely even the last estimated delivery date has passed, contact the seller

If they are not helpful after that, open and follow through with an item not received dispute

What was the estimated delivery date?

What is the item number?

Where is the seller registered?

What is their feedback as a seller like?

You do not need to talk to anyone (I assume you mean from eBay, who very rarely read the member forum

But even if they did, that is not the way to resolve an item not received 

You do need to be more patient though, expecting to get an answer within three minutes of asking is just a tad unreasonable . Especially given other members are neither glued to the forum waiting for questions, nor are we paid for responding 

[k1ooo-slr-sales]

you have posted on eBay's discussion boards, where ordinary members try to help others.

Nobody who reads here will phone you.

There is no way of determining when you will get replies to your post.

Relax, someone will reply with information that will help you.

In the meantime, how about providing a little more information, like:

- when was the estimated delivery date?

- where was the item location?

- who was the carrier, Aust Post or other?

- was there tracking on the item?

[k1ooo-slr-sales]

snap, I type too slow

[imastawka]

It's been 7 working days since the 17th - with weekends and public holiday accounted for.

The last 2 sellers that left you feedback are registered in China.

If you receive a parcel that quickly from China, the seller deserves a medal.

Patience is the keyword.

[*casey*]

The feedback page of your seller  X shows:

"The seller is away until 02 February 2025.   Expect a delay in delivery until they return"

However the feedback indicates slow delivery, fake items and even a fake tracking number so I fear you're

going to be disappointed.

Have  you been given a tracking number  and estimated delivery date ?

[springyzone]

I have only given a kudos to you only in the hope it alerts you and you come back to read some answers.

No, you can't talk in person to anyone here, but you can talk to someone on ebay, with a bit of effort. Look at the help pages.

Most of ebay is automated though, so if your item doesn't arrive by the estimated date, you can open an ebay claim all on your own, without having to talk to either the seller or ebay.

You seem to have a thing about talking to people in person and I admit, it is good to deal with real people, but I think for that, real shops are the way to go and may suit you better.

Sorry, I had a bit of a smile at one of your (negative) feedback comments.

I will never give a feedback until your company Has a system were I can talk to person and not a machine

If it is the seller X you bought from, and I think it probably is, then casey is right and that seller has a note about being away till 2nd Feb. So it won't be sent till then and probably won't arrive for a few weeks after that.  You need to check the estimated arrival dates. You can only open an ebay claim once those have passed.

I think it is likely you will eventually receive your item, but when you use ebay, you need to pay attention to other people's feedback. That is a seller from China with a history of selling fakes ( not that I'd be looking for genuine pandora from a seller in China, which one buyer apparently expected).

Not only fakes, but sometimes items that are actually dangerous (see the feedback about Christmas tree night light).

Ignore what ebay says about some of these sellers being marvellous, they are not. Try to buy from sellers located in Australia, if you must use ebay.

[k1ooo-slr-sales]

maybe he/she thought this was one of those interactive help bot thingy that replies immediately.

We were just too slow replying.

[countessalmirena]

Genuine Pandora can only be purchased from an authorised Pandora seller.

I wanted some Pandora charms for two family members… and while searching online found just how ubiquitous the fakes are. Local Pandora shop had all of the genuine ones, of course, and the lovely saleslady was even able to find a scarab beetle charm for the Ancient-Egypt-loving family member.

That’s what you need to do if you want the genuine Pandora; go to Pandora - in person or from their website. It doesn’t matter how often or in whatever size letters a listing may say “GENUINE!!!!!”… they are fake fake fake fake fake unless they are from a Pandora-authorised seller.