I pay with my mastercard but have been asked to pay ' Direct through Pay. How can I do this ?

swiftsew
Community Member

HI I have been asked to pay direct through Paypal and need to reactivate my account . Apparent;ly the secret questions I am giving the answers to are not correct and it wont let me in . Has anyone got any advise for me I need to apy for my item promptly as it is a Buy it now Best Offer and I believe this means I need to pay straight away . Thankyou very much for any help . Mand

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Re: I pay with my mastercard but have been asked to pay ' Direct through Pay. How can I do this ?

You will need to contact paypal 1800 073 263 if it is not letting you pay for your purchase. No you don't have to pay straight away for your purchase just because it is a buy it now or best offer. However the seller may have this option set up but in this case the sale won't go through unless you do pay immediately. Just contact the seller and tell them you are having paypal problems and you are trying to sort them out.
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Re: I pay with my mastercard but have been asked to pay ' Direct through Pay. How can I do this ?

Thankyou for your help I appreciate it very much 🙂 Mand

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Re: I pay with my mastercard but have been asked to pay ' Direct through Pay. How can I do this ?

sounds like you may have got a Phishing email , i would be ringing PayPal ASAP and changing your passwords  quick smart.

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Re: I pay with my mastercard but have been asked to pay ' Direct through Pay. How can I do this ?

I'm not sure what a phishing e mail is . I have already contacted E bay and they advised me to ask for a maunal invoice which I am now having trouble getting ,as the messaging system wont let me send my e mail through so  my seller can send me the invoice . I am also not sure if this is in fact the correct proceedure and intend to call up again tomorrow . Does anyone here know if that is usual to ask a buyer to send their mailing adress through before a manual invoice can be sent  ??  Thanks once again Mand

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Re: I pay with my mastercard but have been asked to pay ' Direct through Pay. How can I do this ?

Buyer beware.

 

ebay and Paypal have your details. You would have needed to put those in when you created your ebay account. Sellers only have to hit a link to send an invoice you don't need to give the seller the info for them to send you one.

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Re: I pay with my mastercard but have been asked to pay ' Direct through Pay. How can I do this ?

Oh, and definitely don't give your credit card details. They should be with Paypal and Paypal will debit your card.

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Re: I pay with my mastercard but have been asked to pay ' Direct through Pay. How can I do this ?

Seller will all ready have all your details including your email address,  do not deal with the seller through private emails , only through the eBay message system, you do not need to send them your email address as it will be on the sellers order details. 

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