I purchased an item off ebay in November and have still not received it.

[devourd]

I have brought this subject up before bit still don't know what to do. I bought an item in November last year and paid via paypal.  The item was not received so I contacted the seller who said they had sent a replacement.  It still didn't arrive but as it was around xmas I thought it might take a bit longer so I waited as they assured me it was on the way.  Now it still hasn't arrived and it is too late to open  dispute on ebay.  A couple of people said I can still do it through paypal but I don't  know how to.  When I go to paypal they ask me to provide a dispute ID whch I dont have.  Is there anything I can do?

[kopenhagen5]

Open a case in PayPal for INR using their 180 day money back guarantee.

You need to register for it first though, log in and follow the prompts from the link that should appear on the home page called buyer protection.

[padi*0409]

On your Paypal summary page you should see this box on the LHS, click on the highlighted bit and go from there.