eBay

Item not as described - return post costs??

So a newbie friend bought a 14 ct gold ring which turns out to be only plated (I could have told her not to buy from that seller - sigh) and wants to return but the return process seems to have changed. She has selected item doesnt match description ...

why does global shipping charge for a premium service and use a sub standard service ?

every time l have to have something shipped to me in Australia using the GSP l get charged a very high premium price ( Fedex courier ) that is who the tracking is with and yet when the item gets to Australia it is delivered by Australia post ( a sub ...

Refund for failed voucher - still waiting nearly 3 months

I made a purchse using a voucher ("CGIFT20") on November 9. I got a number of errors on my laptop during the purchase, so attempted on my phone. I got some errors on my phone too, but persisted. The purchase finally went through but my PayPal and cre...

How do I service notice from Victorian Consumer Affairs, I need a postal address, not just an Email

I have received a wrong click n collect, and after 7 emails, been told won't get a refund becasue "an" item although not the correct item has been collected.Ebay click n collect say ther is CCTV footage, but they say it's up to me to negotiate with B...

Can sellers invoice alternatives to Global shipping?

HiI'm interested in a 2 pound movie poster from UK with 18 pound (!!!!) postage. Are the sellers locked into the Global shipping they advertise? Another poster the same size from the UK is less than half the cost with Royal mail. Thanks

How do I cancel an order

I bought a bag but the seller contacted me to say she didn't have the colour I wanted so she said she would refund the money, what do I do next

Bought old or fake Chanel No 5 recently and seller refuses to accept a return

I bought used bottle of Chanel No 5 recently and when it arrived I found the fragrance might be very old and/or fake because it has a sharp tangy note when first sprayed, then dries down to an acceptable scent but then it completely disappears within...

Was going to make on offer on some jewellery but googled and found

that the same item ended 2 months previously and was $200 cheaper.Contacted the seller and asked if the item has been returned and they emailed back that it had not sold and unsure whatI was referring to.. I have sent the seller the link where it end...

How do you cancel feedback

I put negative feedback for the wrong seller was ment for another s3ller that i bought a similar item from need to retract the feedback

HELP. Scammed by eBay Seller <Removed>

Could someone please tell me the options I have left in getting my money back?So what's happened was - I purchased 16 batteries off this eBay seller about 2 months ago now. After around 2 weeks I opened a case that I received only 4 batteries. The re...

Can you track global shipping? My item hasn't moved for almost a week?

I get a page when I sign in saying I should get a 10% off voucher My Ebay but I never get it

I keep getting a page when I sign in saying I have a 10% off voucher in My Ebay for a purchase if I pay using Paypal, however when I go to My Ebay to find it, it is never there. How can I get around this? I contacted Ebay a while ago and they say som...