If we purchased an item and paid via PayPal...Can the seller then cancel purchase?

[renamagui]

Hi bought a ps4 bundle from the Gold Coast and seller agreed on a price and the a couple of days later ( today) we paid via PayPal $550! ( thinking we got the children's Christmas pressy wrapped up!) & then came home this arvo to a message that said Brock was cancelling purchase and refunding the money...nice! ( not)
Does it go back in account straight away? - because it's still not there!
And is this kind of Rort being allowed to happen?

[horizon1907]

What was the reason ( if any )  the seller cancelled the order ?

[renamagui]

He reckons because PayPal would not clear the funds for 21 days..( yeh sure!) .so he was gonna sell it to a friend instead! & cancel payment through PayPal ( apparently this has happened?? But hasn't gone back to our account as yet??) but then, he didn't cancel the purchase through eBay? Very strange! Sounds like a Rort?

[horizon1907]

??? Does he realise he will cop a defect for cancelling the transaction ? I would contact ebay if I were you, just to let them know. It is his choice though. Not good form, but it's legit.

[renamagui]

But why is he able to lye about not receiving the funds cleared and the say he's been able to then refund us & we have to then wait to see if he has? Highway robbery!

[i-love-my-sheep]

New sellers and established sellers with new accounts and also sellers who only sell sporadically are having their funds held for up to 21 days. The seller is not lying about that. Check the sellers forum, it is full of threads on this issue.

The seller was possibly able to refund the money as he had enough to cover it in cleared money in his PayPal account or he could have sent it as a payment from a bank account or credit card.

[lyndal1838]

Sheepie, is it possible that the refund will not go through until the 21 days is up and this is why the OP has not seen it yet?  That will put the cat among the pigeons, won't it?

Alternatively, if the payment was funded by a debit or credit card the refund goes back to that account and takes a few days to appear.

[phorum_junkie*]

Seller is correct that their funds will be held for 21 days but they should have known that and not listed their item if they were not prepared to wait for payment to be withdrawn.

How long it takes to get your refund depends on how you funded the payment. What is showing in Paypal next to the transaction?

[iamanark]

If I sold a $500 item and then found out I was required to send the item and then wait 21 days for my money to be released

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I would cancel the transaction also

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One member, (I can remember), said ... yes, Paypal can do that ! they have lawyers who know, so do you think they would do that if it wasn't legal

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Well that person was wrong (once again) ... read the posts on the sellers boards relating to the issue

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As soon as a complaint is lodged with the Ombudsman, Paypal release the money !

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Paypal are not above the law

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Just another reason why the Boss got the SACK

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It must be terrible being one of the "faithful" and seeing the Boss get the SACK .... LOL

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It is not over until the Fat Ladies post

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[phorum_junkie*]

It is not over until the Fat Ladies post

Guess it is over now then