on โ12-01-2018 02:33 PM
This is more to vent as I know there is nothing I can do.
So, 1 of a kind card for auction. There is no others like it, this is the only one.
I win the auction.
I pay for the item. I realise after paying that the estimated delivery time is after I move out of my then current address.
My fault.
I contact the seller about it. They say they don't know what to do. A week later after no correspondence the item is marked as posted. I contact the seller about it. They say they didn't post it they just marked it as posted so they wouldn't get a warning. They still say they don't know what to do. They then message me again a few days later saying that I had to submit a cancel request so they could re-list the item for me to buy again. As it was marked as posted I couldn't submit a cancel request.
I woke up this morning to a message from the seller saying they unmarked it as posted, cancelled the item and re-listed it and I just had to send in the offer.
I was asleep when these messages were sent at 4:30am due to timezones.
As I expected I went to go put an offer on the item and it has been sold to someone else.
The seller has not replied to my 5+ messages regarding this.
I put it so much effort and apologised so many times for my error to make sure I got this item to the right address and the exact thing I tried to prevent happened. Now some other buyer gets the card that I've been monitoring for weeks to resolve.
I know there is nothing I can do now but leave negative feedback, I just wanted to vent and see if anyone else has had similar situations.
Again, if I had changed my address to being with, I would have gotten the card, it is ultimately my fault, but I believe I remained very professional and did everything I could to resolve the issue and the seller decided to do the wrong thing.
on โ25-01-2018 09:02 PM
on โ26-01-2018 10:37 PM
on โ26-01-2018 11:05 PM
on โ26-01-2018 11:13 PM
on โ27-01-2018 03:01 AM
Your original problem was that you had moved house and did not update your address in Paypal, or get in touch with AP and give them a forwarding address.
TBH, your problem, not the seller's.
on โ27-01-2018 06:56 AM
on โ27-01-2018 07:31 AM
But you still saw fit to leave the seller a negative.....well done.
on โ27-01-2018 07:40 AM
on โ28-01-2018 12:34 PM
@lyndal1838 wrote:But you still saw fit to leave the seller a negative.....well done.
and not even factual - the issue was with the buyer's address (as per the title of the thread), not postage
on โ28-01-2018 05:33 PM
That mail re-direction (I mentioned earlier) would have been Oh So Simple. But instead you are still here carrying on about your own stuff up.