Issue with address, agreed to cancel then re-list, sold to someone else...

[negan]

This is more to vent as I know there is nothing I can do.

So, 1 of a kind card for auction. There is no others like it, this is the only one.

I win the auction.

I pay for the item. I realise after paying that the estimated delivery time is after I move out of my then current address.

My fault.

I contact the seller about it. They say they don't know what to do. A week later after no correspondence the item is marked as posted. I contact the seller about it. They say they didn't post it they just marked it as posted so they wouldn't get a warning. They still say they don't know what to do. They then message me again a few days later saying that I had to submit a cancel request so they could re-list the item for me to buy again. As it was marked as posted I couldn't submit a cancel request.

I woke up this morning to a message from the seller saying they unmarked it as posted, cancelled the item and re-listed it and I just had to send in the offer.

I was asleep when these messages were sent at 4:30am due to timezones.

As I expected I went to go put an offer on the item and it has been sold to someone else.

The seller has not replied to my 5+ messages regarding this.

I put it so much effort and apologised so many times for my error to make sure I got this item to the right address and the exact thing I tried to prevent happened. Now some other buyer gets the card that I've been monitoring for weeks to resolve.

I know there is nothing I can do now but leave negative feedback, I just wanted to vent and see if anyone else has had similar situations.

Again, if I had changed my address to being with, I would have gotten the card, it is ultimately my fault, but I believe I remained very professional and did everything I could to resolve the issue and the seller decided to do the wrong thing.

[digital*ghost]

For what it's worth, if things transpired as has been relayed here, I can understand the buyer's frustration - maybe not for the full circumstances, such as the incorrect address scenario, the selling of the item to someone else; that is, things that were at least somewhat beyond the seller's control...

But, the seller (at the very least) didn't do themselves any favours by neglecting the sale for a week+, or however long it was, not replying to messages, not refunding or cancelling and so on - that's really poor form no matter what the buyer did, and if the seller were posting the timeline of events from their perspective, I suspect they'd get a reaming, TBH...  The buyer may have created the issue, but the seller made it infinitely harder to resolve, and then impossible, and I think some acknowledgement of that after all this is probably apt.

 

I'm also very susprised a UPI was able to be opened after a cancellation, since as a general rule, one process prevents the use of the other. And even when automated, they can be manually cancelled, which IMHO would have been appropriate for an erroneous case.