Issue with address, agreed to cancel then re-list, sold to someone else...

[negan]

This is more to vent as I know there is nothing I can do.

So, 1 of a kind card for auction. There is no others like it, this is the only one.

I win the auction.

I pay for the item. I realise after paying that the estimated delivery time is after I move out of my then current address.

My fault.

I contact the seller about it. They say they don't know what to do. A week later after no correspondence the item is marked as posted. I contact the seller about it. They say they didn't post it they just marked it as posted so they wouldn't get a warning. They still say they don't know what to do. They then message me again a few days later saying that I had to submit a cancel request so they could re-list the item for me to buy again. As it was marked as posted I couldn't submit a cancel request.

I woke up this morning to a message from the seller saying they unmarked it as posted, cancelled the item and re-listed it and I just had to send in the offer.

I was asleep when these messages were sent at 4:30am due to timezones.

As I expected I went to go put an offer on the item and it has been sold to someone else.

The seller has not replied to my 5+ messages regarding this.

I put it so much effort and apologised so many times for my error to make sure I got this item to the right address and the exact thing I tried to prevent happened. Now some other buyer gets the card that I've been monitoring for weeks to resolve.

I know there is nothing I can do now but leave negative feedback, I just wanted to vent and see if anyone else has had similar situations.

Again, if I had changed my address to being with, I would have gotten the card, it is ultimately my fault, but I believe I remained very professional and did everything I could to resolve the issue and the seller decided to do the wrong thing.

[gutterpunkz05]

Maybe you could have just paid for the item, then had your mail redirected by Australia Post.

[negan]

I had already paid, but the item had no tracking so there was no way to re-direct

[enigmabear]

Was it being sent as a parcel? 

[negan]

It was only a card type item so I figure it would have been in a small flat envelope type package

[imastawka]

You don't have to have tracking.

Just pay for all your mail to be re-directed by Aus Post.

https://auspost.com.au/receiving/manage-your-mail/redirect-hold-mail/redirect-mail?&ecid=p1204705833...

What were you doing with all your other mail?   New tenant throwing it out?

[enigmabear]

Maybe different coming from overseas, not sure but there is (or was) no need for a tracking number for mail to be able to be re-directed

https://auspost.com.au/receiving/manage-your-mail/redirect-hold-mail/redirect-mail?&ecid=p1204705835...

Apologies if I have misunderstood why it could'nt have been redirected if you had a redirection on your mail

*Edit*   Bear too slow

[negan]

It's too late now, it's been sold to someone else.

[enigmabear]

Now yes, but before when you bought originally, it would have been re-directed with all your other mail


Not sure where my other reply has gone?  

[imastawka]

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@negan wrote:
It's too late now, it's been sold to someone else.

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I know, but that's what you should have done.

Paid for the Post Office to redirect all your mail.

How could you not know about this?   Never moved before?