on 14-12-2014 01:37 PM
So I purcahsed a product from a seller in China, it's been 39 days since I paid and they keep telling me that there's a delay in shipping, should I wait till the 45 day limit before making a clam? I've purchase many more products from China since then and have recieved them.
What should I do? if I wait too long will I lose my ability to make a clam?
on 14-12-2014 01:50 PM
@fantasywar2 wrote:So I purcahsed a product from a seller in China, it's been 39 days since I paid and they keep telling me that there's a delay in shipping, should I wait till the 45 day limit before making a clam? I've purchase many more products from China since then and have recieved them.
What should I do? if I wait too long will I lose my ability to make a clam?
Then do it.
They'll try to string you along till doomsday.
Think you mean Claim.
on 14-12-2014 02:03 PM
Open an Item Not Recieved Case NOW. They are stalling you. Do it immediately.
on 14-12-2014 02:37 PM
on 14-12-2014 03:15 PM
Contact the seller, tell them it has been 39 days and you have not received the item and you would like a refund. Tell them, if the item arrives you will repay the money to them. I have done this many times, some times the item turns up after 60 days. Most sellers are happy to do this. If the seller does not reply, or you think they are scamming you, open a case.