Item from Perth , or overseas

Ok, so purchased and paid for an item from seller supposedly in Western Australia . Seller stated posted on 8th July, not received thus far. Have sent two messages to seller asking if it has actually been posted , so far no reply. (Very bad seller communication)
Purchased item on ipad and it states handling time 2 days. However on my iPod it states that delivery time is between 24th July and 6 Aug.!!!!is this normal practice, it doesn't state in the body of the add that item is being shipped from overseas, and even if it was it shouldn't take 4 weeks. This sucks big time, anything I can do, can I put in report to paypal? Item no is 181165879458. The item itself is on,y worth $5.00 but this is not the point... The point is I expected the item a week ago, or is this just another glitch ipad users are supposed to,put up with(re the shipping delivery expected date not showing up on ipad). I would not have ordered if this had shown.
Thanks in advance
Message 1 of 12
Latest reply
11 REPLIES 11

Re: Item from Perth , or overseas

If you have allowed enough time for it too arrive then you just open a dispute for item not received via paypal.

Message 2 of 12
Latest reply

Re: Item from Perth , or overseas

That sellers items are NOT in WA-they are being sent from overseas,probably China & the negs are starting.You can wait or open a Paypal dispute & escalate to a claim now if you want. Free postage Australia Economy delivery from outside AU Estimated within 13-22 business days
Message 3 of 12
Latest reply

Re: Item from Perth , or overseas

The seller is obviously having problems, they now have 2 negs for non delivery. Having said that it is not unusual for parcels to take up to 3 weeks to travel from the west coast to east and I haver ordered things from China and HK that have arrived quicker than from WA. I would allow 12 working days (it has now been 9) and then open a Paypal dispute, I would then give it another week before escalating to a claim. 

____________________________________________________
It says in this book I am reading that by 2065 80% of women will be overweight.

See what a trendsetter I am?
Message 4 of 12
Latest reply

Re: Item from Perth , or overseas

I have had both issues, 1. taking ages from WA to receive an item ( 3 weeks) and express posted an item to WA took 8 days.

2. Items from China take forever......hence the expression slow boat to/from China lol.....I no longer bother ordering anything at all from China the quality of goods sold on ebay from Chinese Sellers is absolute garbage. I would rather pay more and buy from AU,USA,UK or Japan.

I agree with the advice you have been given, contemplate lodging a dispute that will generally flush them out and if your reply starts with :"dear friend" you will know you are buying from off shore.

Best of luck! Smiley Happy 

Message 5 of 12
Latest reply

Re: Item from Perth , or overseas

It is a bit unclear as it states int's location as in Australia but then posts from outside Australia. I would be a little worried as 2 negs have come up over the weekend but I would give it another week. I judge things based on what they are and the cost. So if it was me I would be thinking ok it's being posted outside australia and would be slow post due to the amount aI paid I'd give them the 3 weeks before contact.

When life gives you lemons.
Squeeze them into people's eyes
Message 6 of 12
Latest reply

Re: Item from Perth , or overseas

Hi silver,

for such a small purchase I couldn't care less if it's coming from Mars!

As long as it gets here - withing 45 days.

Actually, I generally couldn't care where anything is comming from, stuff that I sometimes buy is high end designer gear, wait is usally 1-2 weeks (one handbag I had to wait for nearly 2 years! but I knew that, it was a waiting list as long as your arm) - but the items arrive from the country where they are made from, it might be English designer but the items arrive from Madagascar - so what?

And Ebay's estimated times are just that - but that shouldn't be there anyway, they shouldn't make such claims on any listings as they are not the ones handling the postage deliveries from anywhere. Not to mention that with postage something can always happen, even if posted from next door - and I can't see any allowances in there for delays!

So, not really relevant when you expected it - nor it's necessarily anyone's fault for delay - don't worry too much - it'll turn up hopefully, and if it doesn't you always have PP to fall back on.

Message 7 of 12
Latest reply

Re: Item from Perth , or overseas

thanks for all the replies. wow- seller now has 11 neg. was going to wait till this week as didn't realize postage from Perth took 3weeks but with 11 negs i will be putting in dispute. he had good feedback prior to my purchase, though reading all the new neg's it seems like he is shonky , especially the not replying to emails complaints.
Message 8 of 12
Latest reply

Re: Item from Perth , or overseas

I just had a look and what amazes me is that after all those negatives and a score in the minus range, this seller is still allowed to be on ebay. What does it take to get banned?

Quite possibly they started off okay but have hit troubles with supplies, obviously.

I would be putting in your dispute asap.

Message 9 of 12
Latest reply

Re: Item from Perth , or overseas

Yep, he's done a runner, item and seller now no longer exists! Good thing it was paypal. This is only the second time this has happened to me. Once before was undies from china , and he too had a good track record prior to my purchase, funny my sister orders heaps of craft stuff from china and never has a problem.
Message 10 of 12
Latest reply