Item not delivered.

I paid for t5wo batteries. None were delivered, simply a thin envelope with nothing inside that I signed for. Ebay said to send item back. there was nothing to send except the envelope. I sent pics to ebay. Ebay closed the case as i didn't send the item back. I will never deal with ebay again

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Re: Item not delivered.

How did you pay?

Message 2 of 14
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Re: Item not delivered.

If you received an empty envelope, and photographed the empty envelope.... why pray tell didn't you return the empty envelope?

 

When you have a deadline to return the item, failure to do so will always produce the same result - case closed in seller's favour.  So why did you ignore the deadline?

 

You also had the option of communicating with an eBay agent, providing them with proof of the empty envelope delivery, and then having them step in on your behalf. There would have been no requirement to return anything, and you'd have been refunded in full. I have actually done this myself in the past on 2 separate occasions. 

 

Edit: I should have also added that it's extremely dangerous to be purchasing batteries from an eBay seller. In fact, I'd advice against doing so at all costs. 

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Re: Item not delivered.

*casey*
Community Member

What can I say ? 

 

That is one very rich scammer as looking at the feedback, it indicates that not everyone filed disputes with eBay.

 

 johsommerla-8, the batteries would have been fake even if you received them .

That's what the scammer's feedback shows along with items not received.

You should have checked the feedback  first,  before buying, as there are many, many scammers on this site.

 

(eBay's not the place to buy batteries unless it's  from an authorised seller/ reseller)

 

Most of the time, eBay does nothing about these scammers, even when disputes are filed, or even with pages of negative feedback  so it's up to buyers to be extremely careful when buying on eBay.

 

$125 is a LOT of money to lose so  if you paid with Paypal and it's within 30 days of receiving the envelope, file an

'item not as described' dispute and tell them you've been a victim of fraud.

 

All of which eBay could see if they really  cared to look  at the seller's feedback. !

 

I've seen this happen  over and over with eBay asking buyers to send back empty envelopes or a feather they received instead of a $1000 item !

 

As a last resort, you could try a chargeback through your bank.

 

 

 

Message 4 of 14
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Re: Item not delivered.

"Most of the time, eBay does nothing about these scammers"

 

"I've seen this happen  over and over with eBay asking buyers to send back empty envelopes or a feather they received instead of a $1000 item !"

 

I'd encourage all new or inexperienced buyers to have a look at the following  thread  as an example of the above.

 

This was all reported to eBay well before the OP of the thread left the first of 32 negative feedback.

 

BUT eBay did nothing, left all of  the scammer's  listings up and more buyers were scammed.

 

 If you look  at the feedback, you'll see  the buyers were  asked to send 50 cent items back to the seller.

 

They also had to deal with fake tracking scams.

 

Most of it could  have been prevented if eBay  had acted on earlier reports, but they did nothing.

 

Buyers   who have bad experiences leave eBay and tell everyone they know  about these scams.

 

https://community.ebay.com.au/t5/Buying/Am-I-being-scammed-Seller-sent-cheap-item-and-is-now-despera...

 

Message 5 of 14
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Re: Item not delivered.

Great idea

 

Not only did you buy from a beyond dodgy seller, but even worse, you tried to buy death trap batteries from that seller

 

Maybe you have no regard for killing or injuring yourself or damaging your property with your attempt to buy said batteries, but there are other people. Their property and the resources of emergency services that have to come to the aid of those who buy these things

 

There should be substantial fines for those who sell AND buy or try to buy these things

 

 

Aside from your dangerous buying habits putting others at risk, you COULD have followed their correct process to get a refund

 

No need to tell other members you are leaving. A person who tries to buy dangerous items from a dodgy as seller leaving is a very good thing

Message 6 of 14
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Re: Item not delivered.

*casey*
Community Member

And for any new or inexperienced buyers who may have taken the time to read the eBay Product Safety Policy and actually believed  what they read,  this is a warning....

 

This site is flooded with items that don't pass Australian Mandatory Safety standards and eBay seem happy to do

nothing more than collect their fees.

 

Product Safety Policy

To ensure the safety and well-being of our members, eBay does not allow items that are banned, recalled or dangerous to a buyer to be listed.

eBay may take action  - Removing the listing or other content, issuing a warning, restricting activity or account suspension

 

Rubbish.

Very common with Chinese dropshipping sellers who have numerous pages of feedback mentioning dangerous / fake items .  Usually mentions ‘refunded by eBay’  as well, so eBay are fully aware of these fraudulent, dangerous items. 

Scammers protected by eBay and more  often than not  they’re named as 

Top Rated seller: One of eBays most reputable sellers

 

Everything above also applies to the Counterfeit Policy

 

The site is flooded with listings for fake, fraudulent  items - reported over and over , disputes opened, negative feedback etc but in 99.99 % of the time,  neither the fraudulent listings or the scam sellers are removed from this site.

 

Counterfeit Policy

Counterfeit or fake items aren't allowed on eBay.

These items are fraudulent

Counterfeit items, such as certain unauthorised copies or replicas, can reduce trust in our marketplace 

 

My own opinion is that any trust in this marketplace disappeared a  long time ago.

 

Message 7 of 14
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Re: Item not delivered.

The quote that eBay "may" take action is definitely not rubbish. It's a fact. It doesn't say they "will" take action - but rather they "may".

 

Regardless of whether they choose to do so or not doesn't change the fact that they "may" take action. 

Message 8 of 14
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Re: Item not delivered.

Unfortunately… I agree, Casey.

Message 9 of 14
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Re: Item not delivered.

*casey*
Community Member

I'll also add, please spare a thought for  all the good, honest, decent Australian sellers who are trying to

 

sell the same 'NEW' items and are having  to compete with all of the scammers' listings on this site.

 

Fraudulent, dangerous, fake, non existent items

 

Good sellers'  items can barely be found  amongst  the thousands  upon thousands of items listed by   lying, cheating scammers .

 

New , inexperienced buyers don't have the benefit of long term knowledge .

 

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