Item paid for but cancelled by ebay

[d.e.m.k]

Ebay cancelled a listing I had purchased and advised I go to paypal to get a refund.  Paypal then replies stating that I will not be able to get a refund..What do I do now??

[bsal6160]

get in contact with ebay and ask why cancelled then get them to inform paypal. no wait.

The item had ended(obviuosly, because you had paid). Ebay cant cancel I dont think. Try contacting seller and ask when they are going to post item.

difficult one....

[davewil1964]

I suspect Paypal's response was because you opened the dispute too early. Although they're supposed to know when an eBay listing is cancelled by eBay. Give it a few days, then try again.

If no joy then, ask here for further advice.

[janeababe]

did you get a message off ebay about the cancelled listing through your EBAY MESSAGES? or was it your other email addy?

Did you log into paypal through the PAYPAL website or did you click on a link through your email message?

Im suspecting a scam. Ebay dont usually cancel listings once the listing has ended and have been paid for!

Be safe.... Go to Paypal using the paypal website and change your password. Run a virus scan.

[patchoo78]

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@janeababe wrote:

did you get a message off ebay about the cancelled listing through your EBAY MESSAGES? or was it your other email addy?

Did you log into paypal through the PAYPAL website or did you click on a link through your email message?

Im suspecting a scam. Ebay dont usually cancel listings once the listing has ended and have been paid for!

Be safe.... Go to Paypal using the paypal website and change your password. Run a virus scan.

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Yes they do. I bought somerhing from Hong Kong a while ago and found that the listing was removed due to policy violation, I was informed by ebay if I hadn't paid for the item then I was not obliged to pay.. The item did arrive, turns out it was due to a trademark issue

[d.e.m.k]

The seller was removed from ebay.

[phorum_junkie*]

What was the item? There are some things that are not covered by Paypal buyer protection. If it was not an excluded item then ring Paypal up and ask why you are unable to open a dispute.

[d.e.m.k]

I got the message through my ebay messages.
The item was rechargeable batteries with the charger. I paid for it. The next day I got a email saying item was I posted then a couple hours later I received the mail frim ebay statung the auctiin is no longer available and to try and get my money back through pay pal..very confused

[zahliaa]

Try opening a dispute through Paypal, if theres no luck, try calling Paypal up and making a claim through there, they will probably be best at explaining the situation than us.