eBay

willpetewaitara · ‎11-05-2014

The whole GSP (Global Shipping Program) is a typical eBay abortion.

I think the easy way to send a message to eBay US Sellers who use GSP is to leave them Negative Feedback when an item doesn't arrive which was shipped using GSP.

Unfair against the Seller you say....well it sure is, however I email them first and advise what I'm doing and why.

Most understand and simply Opt-Out of the GSP, or has been the more common result they deal with you direct.

Ebay are just SO DUMB, they can't run anything right and will now lose even more customers and $$$$$.

Thanks eBay, but the US Seller and I have just concluded a transaction outside eBay on the same items your GSP said couldn't be shipped to Australia (which of course was wrong as chainsaws are perfectly legal in Australia) you MUPPETS

davewil1964 · ‎30-04-2018

The last time I had something coming through FedEx, instead of ringing me as usual so I could pick up, they sent it back to Sydney and handed it to AP, who then delivered it to my PO Box.

FedEx couldn't tell me why they didn't simply ring me, and I had no time to intercept it - it was scanned into the depot at about 7am and scanned out within 10 minutes.

4channel · ‎01-05-2018

Good morning lyndal1838, I hear what you're saying but again the issue is that because the auction had GSP as the shipping, this has dictated what is going to happen down the chain. And at the end of the chain, the company who delivered it in Australia has become involved.

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lyndal1838

Anyone who has a problem with the delivery of a GSP item in Australia should take their complaint to the company who delivered it in Australia.....it is nothing to do with Pitney Bowes once they have handed it to FedEx.

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Now, I don't know if liisa.t payed triple postage for her item as is the often-norm with GSP. But as you can see below, the parcel could easily have been knocked off.

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liisa.t

Re: Leave Negative for Global Shipping Program

in reply to willpetewaitara

Tuesday

Global shipping program always label the parcels with instructions to leave the parcel "IN A SAFE LOCATION" if the address is unattended.

Mine is left on the doorstep in total view of passersby. How on earth is that a safe location.

Don't try and tell me it is up to australia post. that's bulldust. I have a notice on my door that instructs parcels not to be left which usually works but not if it is labelled as ok to leave.

Sorry to sellers but yes negative feedback is on the way.

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Now. while you appear to have a point that the issue could /should be taken up with the final deliverer, I can't see any other way for them to change what they do as they also have a business to run . They can't cater to security issues as their job is to drop and take off. Yes, a signed for delivery would be more desirable.

The fact remains that if the auction was listed as USPS then the item could be delivered to her PO box or picked up at the local Aust Post post office.

So I understand liisa.t's frustration and hope she doesn't have to go through the worry again.

countessalmirena · ‎01-05-2018

I'm expecting a large heavy delivery either today or tomorrow; I'm not sure which courier company will be doing the delivery, as the manufacturer is supplying my order rather than the shop through whom I made the purchase. As I have also no idea at what time the delivery will be made, I'm feeling decidedly thankful that all of my client appointments for the next three days are scheduled for right here, so that I can be ready to leap out and sign as soon as the delivery truck/van/vehicle rumbles up the driveway.

(I'm feeling the force of your arguments against having to wait around for couriers... )

This is exactly the sort of item that would have been well served by being sent via GSP, in terms of value for price (being large and heavy). It's almost a pity that it's the sort of thing one would only ever buy locally...

*tippy*toes* · ‎02-05-2018

@lyndal1838 wrote:
I doubt that you will find anybody on these boards who is impressed with the GSP but we just have to work with it if we want to buy from sellers who use it.

I am not doubting that Lisa's parcel was left in full view of passersby...I have had it happen as well. That is between Lisa and the delivery person.....it has nothing to do with the GSP in general.

What I took issue with was Lisa's statement that all GSP parcels have an Authority to Leave....that is wrong.

Almost. I was very impressed with my GSP delivery. Arrived in record time. Postage was about $2 dearer than USPS. AND I had to sign for it. The nice Startrack man delivered it. I know I was probably just lucky, but I could not fault the process one bit.

The amount of emails I got with tracking updates was quite substantial. I wasn't worried about that, but for those who like to watch every movement, they would have been really happy getting almost daily updates (sometimes several times a day).

My previous dealings with GSP was a large bulky item, that cost nearly half what it would have cost with USPS. That was quite a few years ago now. It arrived in about 10 days from memory.

4channel · ‎25-05-2018

@jacquih2007 wrote:
I have had 5 parcels not delivered to me that were sent via global shipping. They were sent to an incorrect address despite having the correct address on the label by Fastway couriers who cannot read addresses properly. WARNING don't use Fastway couriers!!!!

Hi jacquih2007 , while on one instance where I had to purchase items from a seller who couldn't get out of using GSP at the time, I did eventually recieve my items but man .. .. what a hassle. Fed Ex were threateing to send my items back to the US unless I gave personal details and other info. I gotv the items and thank goodness they weren't danaged. They were repacked by Pitney Bowes but poorly.

There's another buyer who had posted (or started a thread) about the items sent via GSP never turning up.

I hope you got your items eventually. Let us know how you got on. Cheers.

padi*0409 · ‎25-05-2018

4channel, your problems/rants are about the GSP and Pitney Bowes, Jacqui's problem was with Fastway.

Her post should really have gone to the Fastway thread not the GSP thread. As far as I'm aware Pitney Bowes don't use Fastway, just AP or Fed Ex.

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"Start me up I'll never stop......"

imastawka · ‎25-05-2018

Even then 4channel replied 2 months later.

4channel · ‎25-05-2018

@padi*0409 wrote:
4channel, your problems/rants are about the GSP and Pitney Bowes, Jacqui's problem was with Fastway.

Her post should really have gone to the Fastway thread not the GSP thread. As far as I'm aware Pitney Bowes don't use Fastway, just AP or Fed Ex.

padi*0409 , my posts or as you refer to them rants referred to Pitney Bowes as the beginning of the auction was with Pitney and if it was via USPS the item would have been dilivered correctly.. Jacqui probably payed throgh the nose as is per the norm.

4channel · ‎25-05-2018

@imastawka wrote:
Even then 4channel replied 2 months later.

Yeah .... hmm ... Yeah, so!

padi*0409 · ‎25-05-2018

@4channel wrote:
@padi*0409
padi*0409 , my posts or as you refer to them rants referred to Pitney Bowes as the beginning of the auction was with Pitney and if it was via USPS the item would have been dilivered correctly.. Jacqui probably payed throgh the nose as is per the norm.

Can we even be certain that the GSP/Pitney Bowes was in fact used 4channel, given that I don't believe that they use Fastway for their Australian deliveries. (I'm happy to be proven wrong on that of course)

It's possible that Jacqui is confusing the GSP with international shipping, which as you know are 2 entirely different postage methods.

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"Start me up I'll never stop......"