Leaving negative feedback

[lisa-jane2013]

Yesterday I left negative feeback for a seller. This morning I looked to see if they had responded and it had been removed., like I had never left it. I did'nt recieve any message from Ebay telling me it was removed or why.

I left negative feedback because I did'nt recieve my item, it was sent as registered post but marked as delivered to a suburb I don't live in. The seller has not responded to my messages or tried to help and I have lodged a complaint with Aust Post, (they have'nt got back to me, but apparently it is being investigated.) 

But I think the seller might have addressed it incorrectly, after looking at other feedback left for them. I dont know why it was lost, it was'nt valuable but I really wanted it.

The feedback I left was factual and honest. I did'nt abuse them or swear. just stated the facts. 

I know that sellers have the right to get negative feedback removed but do I have the right to get it reinstated?. I want people to know what sort of seller this person is. 

[thecatspjs]

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@shepherdsrule wrote:

I always thought the 'addressee' was the receiver and the 'addressor' the sender?

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Yes.  That is correct.

If an item tracks as delivered (regardless of where it landed) the addressee (the buyer) is the one that needs to open an enquiry with Australia Post - in accordance with AP guidelines..  

An enquiry for an item tracked as delivered - is a delivery issue enquiry.

An enquiry for an item that has not tracked as delivered - is a missing or late item enquiry.

[shepherdsrule]

Cheers, thought I was going nuts