course every buyer and seller who complains about another member on facebook is absolutely genuine. The same unscrupulous sellers who use the delaying tactics would never put in false comments about their rival sellers and those buyers who have their buying curtailed because they have received strikes would never bag the sellers who gave them the strikes!
No way would I believe even a quarter of anything said on facelessbook or any other social networking site-PJ
Of course you can get dodgy feedback or dishonest comments on any site, including ebay.
And you get people who are being honest by their lights but who are a bit unreasonable.
What it comes down to on all the forums, whether ebay or productreview or FB, is you have to try to read between the lines and get a feel for what is genuine.
Sometimes you can suss out when someone from a company goes in to improve the rating of their own product-the new member date, the fulsome praise, they sort of stand out at times.
But often when someone has a genuine complaint and they go into detail, it shines through.
Maybe not always, but often.
