on 19-06-2018 05:59 PM
I bought a Moto G4 plus 16GB about 10 months ago from officeworks and it came with a 12 month warranty but I can't contact the seller because the item number no longer exists and the battery has stopped working. Payed with PayPal, can I get a refund from them? Any ideas?
19-06-2018 06:06 PM - edited 19-06-2018 06:11 PM
Not sure why you can't contact the seller? you said you bought it from Office Works, so just do an advanced serach (by seller) for Office Works
Or you can click on your feedback from them and go from there
on 19-06-2018 06:14 PM
It is a warranty claim between you and the manufacturer, do you have the warranty papers, is the battery actually covered for 12 months. Contact officeworks direct and see what they say
on 19-06-2018 06:39 PM
Go to purchase history and change the drop down menu at the top from last 60 days to 2017.
Then you should be able to find the purchase.
Otherwise just select this link - https://www.ebay.com.au/sch/officeworks/m.html?_nkw=&_armrs=1&_ipg=&_from=