@stsjh-ho-9mfktds wrote:
The trouble with reporting them is that there is only a short window to take action. In my case, the seller asked me to send the item back for repair, sat on it until the review period expired and then sent it back unrepaired. Clearly gaming the system. There is no mechanism within ebay to deal with these types of sellers
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I'm sorry to hear that this happened to you. Usually the ploy is to get the buyer to be neutralized by having them expecting a replacement. . In your case you got the same faulty item back unpaired. That would be just salt in the wound for you. Yes you are correct with "there is only a short window to take action". There's just not enough time to do it in 2 months sometimes.
A few years back I was a victim to a seller's bad misgrading. (one of a few actually) and he said that he would send me a copy from his own selection. With life's normal things going on while waiting, I eventually forgot about it. It was only some years later I remembered. Too late of course!
Some sellers don't intentionally set out to rip people off. But when they make an error, they are either mentally incapable (sometimes emotionally immature) of rectifying their error. Some are just plain arrogant and selfish. Some just don't want to shell out extra money to fix the problem. In saying that, there are some mighty sellers who go above and beyond the call of duty. One seller in the US sold me an item that was faulty. He refunded me. And unbelievably out of the blue years later, he sent me a free replacement. Amazing fellow!
With the name and shame, I can understand folks wanting to do that. I have dealt with some real dishonest thieves in my time. Sadly it can be abused too.
