No Tracking Number on Order

[ekariko]

What do you do if your seller does not give you a tracking number?

[cq_tech]

You wait a few days beyond the expected delivery date then lodge an INR. I don't know what you bought but your seller may have sent your item via large letter which isn't provided with a tracking number.

[beautbots01 · Accepted solution]

If I buy an item that is supposed to have tracking, and the seller does not put it up on my order details, I wait a few days and then if it hasn't arrived I ask for it (shouldn't have to but).  Not all items are sent with tracking depends whether it is an envelope (which can still be registered I believe but you would normally have paid extra for that).  If it is a parcel then tracking is usually automatic.  

[cq_tech]

All items apart from large letters have automatic tracking these days.

[curraone]

The OP is in PNG and I think he has bought an item from Germany - so none of the above answers apply

[harley_babes_hoard]

sellers don't have to give you a tracking number even if it has been sent with tracking and some sellers are just too darn busy to upload each tracking number unless there is a problem. Just send a nice message asking if you could please have the tracking number.

[cq_tech]

If he bought it from eBay.de than he'll probably be lucky if he receives anything at all.

[ekariko]

thanks for your help. I think the item was sent via post as a large package

[ekariko]

thank you all for your help. I think the item was sent via post as a large package