Non Delivery Of eBay Purchases More Frequent

[bussosz]

Having read posts relating to the non delivery of purchasesI am dissappointed that non delivery is becoming more prevealent not less.

One seller even talks about about shoplifting being the cause,  which is rubbish.

I have been buying on ebay since 2004 and never had a non delivery till last year (2015).  Already this year I have had two (2) non deliveries and my wife has had two.

This cannot be improved when ebay will not allow negative feedback after it enters dispute resolution.   The seller just makes a refund when pressed with no penalty.  Probably hoping the buyer will give up and leave it alone. Meanwhile the buyer has to start all over again to purchase the item which was probably never sent.

[r00bz1]

Atjoewog74 sorry to hear this has happened to you. When you query the tracking number on the Australian Post website does it show ‘sign on delivery’ was actually purchased? Does it show it was delivered to the correct postcode/suburb?

[lyndal1838]

If ebay has closed the case without refunding your money try a paypal dispute.

Don't be fobbed off by paypal trying to tell you to claim through ebay.   Once you have the dispute open upload the police report number....this usually gets a quick response from paypal, despite ebay saying it has been delivered.