Not happy with Ebay

[scorpion625]

U keep sending me Please pay now?Im still waiting reply from the seller on total amount which includes postage,then u people decided to do maintenance on a friday night the in my opinion the best night for trading,send msg etc,etc.i dont understand.

[***super_nova***]

Because eBay insists that I need to give at least one of those options for payment and if the buyer chooses PayPal over cash, then there is no seller / buyer protection and it can still turn sour for me.

Do you (or anybody else) have any suggestions on how to cover myself here?

Yes, that is right, PP (or other safe method) must be offered for most listings, except for motor vehicles, boats, real estate and business for sale.

For other pick up only items I just ask for cash on pick up.  If somebody asks to pick up item listed for posting, I reply:  "You are most welcome to come and collect your item, provided you pay cash on pick up". 

[woolywoolenwools]

Thanks Putney....

Ok.. so what if they don't message me before or after winning the bid and they automatically pay with PayPal, even though my listing clearly states that I want cash on pick up?

Do I have the right to send the invoice fixed to say $0 balance owing so that way they have to give me the cash?

Problem is, sometimes I have found that they pay straight away and I don't get a chance to revise the invoice.  Then what?

Is this where some kind of dispute comes into it?  I'm clueless on this one!

[woolywoolenwools]

I meant super_nova - so sorry.  

[davewil1964]

You can't send a $0 invoice. There is no need to send an invoice. If they pay with Paypal send them a message that you prefer cash on pickup, after they have inspected the item and assured themselves it is as described. Also stress that there is NO buyer protection for Paypal payments.

I would refund a Paypal payment, but that is your choice - they may just walk away, which they can do after inspection, anyway.

[woolywoolenwools]

Cheers for that Davewil...

That pretty much answers my query.  🙂

[*bad*angel*]

peramoreaja be aware that while you can do all you can to encourage cash on pick-up,  you must offer Paypal (or one of the other safe payment methods) and if the buyer insists you cannot refuse. Most will change their minds once you explain that there is no Paypal buyer protection for pick-ups but if they dont then you'll have to take Paypal.

[colic2bullsgirlore]

peramoreaja be aware that while you can do all you can to encourage cash on pick-up,  you must offer Paypal (or one of the other safe payment methods) and if the buyer insists you cannot refuse. Most will change their minds once you explain that there is no Paypal buyer protection for pick-ups but if they dont then you'll have to take Paypal.

epic fail above...

you can refuse and refund ANY type of payment. There are consequences however if my choices were  accepting a large paypal payment for a pick up item as opposed to refunding that payment and risking negative feedback and seller sanctions if i was nort comfortable with the deal then I would refund.....

 If people were not able to refuse to take paypal payments then ebay would not need policies for when that exact thing happens...

.

Do they have policies re non acceptance of paypal when offered???

[phorum_junkie*]

peramoreaja there is a simple workround if you want to avoid the pitfalls of accepting Paypal for a pick up item.

In the postage section only select freight, do not select cash on pick up.

In the payment section offer Paypal and cash on pick up.

that way the only way they can pay with Paypal is if they select the freight option and you can get a quote for a fully on line tracked and insurance service, add a decent handling charge and add that to the invoice, if they pay you have made enough to make it worthwhile arranging delivery, if they don't you go through the unpaid item process, you get your FVF back, they get a strike and nobody can leave feedback.

[*bad*angel*]

colic2bullsgirlore, my bad. I didnt realise I was writing to someone who couldnt read the implied "...if the buyer insists you cannot refuse without violating eBay policy" in my post above. Obviously anyone can refuse anything but it will be with consequences. Why confuse people by splitting hairs just to be nasty. Epic fail on your part sadly.

[colkym]

Geez Baddy, I thought EVERYONE knew that! Apparently not 😞