on 08-05-2013 01:24 AM
regarding item no: 330906402502 postage. Just curious to see if I made a mistake when purchasing this item. As I'm in OZ, and the seller is in US. The listing states Free international postage, I put Australia in the postage section it comes up Free postage, so i hit buy it now , pay for it, then seller says 49.90 to send it. I explained it states free international shipping but they don't agree. Am I missing something?
Cheers in advance
on 09-05-2013 11:31 AM
on 11-05-2013 12:50 PM
Your own fault no such thing as free international shipping , did you really expect that ?
on 11-05-2013 01:34 PM
regarding item no: 330906402502 postage. Just curious to see if I made a mistake when purchasing this item. As I'm in OZ, and the seller is in US. The listing states Free international postage, I put Australia in the postage section it comes up Free postage, so i hit buy it now , pay for it, then seller says 49.90 to send it. I explained it states free international shipping but they don't agree. Am I missing something?
Cheers in advance
Nope. Free Shipping is what the postage details say. Either the seller made a mistake, they don't know the rules or were trying to con you. You're not entitled to pay and I probably wouldn't, since they look like they can be sent for 29.95 with free postage. Buy from elsewhere.
on 12-05-2013 05:27 AM
Your own fault no such thing as free international shipping , did you really expect that ?
There is if the seller builds the shipping costs into the item pricing. At least then the buyer knows how much they're up for. At any rate, I've bought stuff with genuine free international shipping—particularly from China or Hong Kong.
on 19-05-2013 08:25 PM
I have bought many things from USA free shipping. You can't expect a buyer to know all details. If u see free international and then use the calculator and it comes up free postage of course u should think thats right. Its the sellers responsability to check there add. I have made mistakes before and just cut my losses. Its about time sellers took more responsability for there listings.
on 19-05-2013 08:41 PM
belinda the listing is confusing at best (and I won't say what I really think it is) but the fact that they say free international shipping and then international buyers to contact the seller for shipping costs then really should you go ahead and buy from them?
on 19-05-2013 09:26 PM
Thanks again for all your views + & - ... IMO free shipping is FREE shipping so if you don't want to honour it, Don't list it as such wherever your from, simple. Yes people make mistakes, I understand that and am very flexible to easily shop with the next person that sells the same. But I draw the line when you have to go through paypal to get your funds back because after several polite requests of ( if you don't want to honour your free international shipping please just return funds through paypal) Simple you would think. No such luck. So had to resolve through paypal and now funds returned. A waste of a few weeks of time for everyone involved to resolve a simple problem and they still haven't changed their listing. I had no choice but to neg them, fist time in 10 years of dealing on ebay and no it doesn't make me happy having to do so. After reading some of the topics in this forum and the replies that some sellers come up with, no wonder ebays going to the dogs. It used to be a great place to do business. Cheers all, case closed.
on 19-05-2013 10:27 PM
See ya. I am one of those who have to wear Australia Post shipping charges. I would like to be able to offer real free shipping, but I am yet to find a carrier who will not charge me for their service. Funny about that.
on 19-05-2013 10:35 PM
Sorry bump but the seller made a mistake they need to suck it up. They havethechoice to send with free postage or refundthemoney no questions asked. They are not doing that and thats what the real problem is if u ask me.
on 19-05-2013 10:39 PM
yes, I'm also still waiting to get bitten by that radioactive spider so that I can personally deliver all of my sales with speed, safety and no cost without having to rely on a third party.
...........................
I would have thought the same as the OP in this case - (keeping in mind I have no idea about size of item or if an envelope is suitable or even of the real value of it) seller may have built post into cost, or maybe they were overstocked and desperately wanted to drop stock or maybe this item was a price leader.... yada yada yada....
If it said free and the postage calculator said free - I would have thought free....
The bit about the "contact me for quote" is an awfully long way down the page, eh? Yeah, yeah, I know - read the whole description - but sheesh - Tolstoy would have fallen asleep reading all that in one sitting!