“Phenom” not working. “We ran into a problem. Please try again later”

[Anonymous]

Does anyone know what this means? Trying to use the code. >$50 for 1 item but it keeps coming up with that error.

[collect247]

Have you tried using PHENOM?

[collect247]

Also I'm not sure if it will help but did you add the item to your cart first then tried to purchase from there?

[collect247]

There are also excluded catergories and sellers where you can't use the code and they are.

'Excluded Items' means;

• all items listed in the following categories;
  • Real Estate (10542), Coins (11116), Services (316), Cars, Bikes, Boats (9800), Tickets, Travel (11730), Other Lots More Items (88433) and Gift Cards (172009 & 184609); and
• all items sold by the following Sellers:
  • Officeworks
  • Fantastic Furniture; and
  • Target.

[lyndal1838]

Maybe it means exactly what it says.....there is a glitch in the payment process so try again later.

I would leave it for at least an hour, maybe even longer, and then try again.

[Anonymous]

Answering to all the above “have you tried” is yes. And read through all exclusions and it is not in there. It’s Nintendo joycon for switch. Plus it would’ve given a different error.

And I’ve been trying since last night. But seems this problem is isolated to myself only.

Tried the app and browser also.

[lyndal1838]

I used the PHENOM code about 10.30pm last night and it went through without a hitch.

[eol-products]

Have you tried a different item using the shopping cart to see if the discount is applied.

[collect247]

Could it be that you are trying to make the purchase from China?

[Anonymous]

I was going to ask if the seller is registered in Australia