Photo on feedback

[molly_chick]

Hi, could anyone tell me why when i leave feedback for a seller and i attach a photo of the item that i have purchased from them, my photo doesnt show when i check on their feedback list. Twice i have attached a photo of their product to 2 different sellers with my feedback over the last 6 mnths and neither appear when i click on all the sellers feedback, yet i have seen other buyers photos of the item they have purchased from sellers.  I dont get any error msg after submitting feedback and photo saying it is not going to be published. Anyone else have this issue? Would love to contact E Bay themselves to find out an answer but surprise, surprise,  no human contact help from yet another business.
Thanks in advance : )

[springyzone]

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@molly_chick wrote:

Just contacted one of the sellers to see if he can see the photo i attached to the feedback i left for them and they have said no photo was attached. 

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Hmm. I don't know what the problem could be then.  All I can think of is the photo format or size, maybe check out if there are special requirements for that. I am not tech savvy. The way I attached photos was I took a couple with my phone but then I sent them to myself via facebook messenger & downloaded them onto my computer from there. So I don't think the files were very big by that stage.

[molly_chick]

No big deal. Thanks for your help though. Im a bit confused trying to read this thread of mine on here as replies are all showing all over the place so its getting confusing.
As i mentioned in one of my comments, i attached a fairly small photo and also one that was about 3mg so the size didnt make any difference and it doesnt state on the conditions on E Bay,  the max size of what a photo should be, unless i just didnt see it. 
Not a big deal but was just curious thats all,  hence this question. Thanks again for responding

[gutterpunkz05]

It looks like this feature only applies to multi Qty listings.

From latest announcement

From 12 March, buyers can see images alongside feedback on your Store or listings across desktop and mobile view and within the eBay app. This feature still only applies to multi-quantity listings. 

[molly_chick]

Ah thank you. So " multi-quantity" listings would mean if i purchased more than one product from that seller?

[repentatleisure1952]

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@molly_chick wrote:

Ah thank you. So " multi-quantity" listings would mean if i purchased more than one product from that seller?

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No it does not mean that. Read this link please.

https://www.ebay.com.au/help/selling/listings/creating-managing-listings/multiquantity-listings-list...

[gutterpunkz05]

No,  multi qty listings, means the seller has listed more than one of the same item in the same listing,

Listing will show how many have been sold and how many are still available.  IE:  5 sold 10 available.

[springyzone]

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@gutterpunkz05 wrote:

It looks like this feature only applies to multi Qty listings.

From latest announcement

From 12 March, buyers can see images alongside feedback on your Store or listings across desktop and mobile view and within the eBay app. This feature still only applies to multi-quantity listings. 

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That's really weird as I attached photos for a pair of earrings I bought as a gift in about June or July and they were a one off pair, definitely not a multi listing. The person i bought from, I have never seen her list more than one of any particular item as I think she makes them.

I can see the thinking behind the rule in that ebay believes it would be most useful for buyers looking to buy the same item, but sometimes photos are there for another reason and I think should be allowed for single listings too. I know once I attached a photo of an item to show what I received as it did not match the photo in the ad plus it was extremely scuffed.

Molly chick, you said:

. Im a bit confused trying to read this thread of mine on here as replies are all showing all over the place so its getting confusing.

That exact same thing happens to me too, but usually on the longer threads.