on 16-12-2013 02:04 PM
Hi all just want some advise about Pitney Bowes.
Purchased an item from a US seller 190994128640 postage was around 105 US on the ad
when it finsihed the seller got back to me and said it was going to be 127 odd and thats fine as I thought 105 was a bit cheap
So I asked him to create a new invoice and he could'nt, something to do with the global shipping program I think he sent me what it said, anyway I said thats fine paid the invoice and paid the difference via paypal, so far all good.
This is the first seller I have come across that has global shipping program and I buy a bit from the US
This morning he emails me and said there must be some mistake as he didn't get all the money, basically 61 was taken by pitney Bowes, I explained this to him and he doesn't seem to know whats going on, what is the procedure at their end with pitneys now?
I suggested he refund and create a new invoice for direct shipping or to a US address I can use but I don't think he knows how.
I would prefer a new invoice via USPS but know all I can see is a mess.
Any advise moving forward?
Thanks.
on 26-03-2014 05:26 PM
I don't know what's going on here, i buy 95% of my stock from the USA, zero problems with shipping costs.
on 26-03-2014 05:31 PM
But are your sellers using the Global Shipping Program?
If you read this thread you will see that the complaint is about sellers who use the GSP/Pitney Bowes.
on 26-03-2014 06:02 PM
Hi, i read the O.P.
I do understand what there saying, maybe............there's a different way of buying.
What would i know?
on 26-03-2014 06:05 PM
@robinsonmarineparts wrote:I don't know what's going on here, i buy 95% of my stock from the USA, zero problems with shipping costs.
Do you buy your stock through eBay, though?
The GSP is an eBay 'initiative'.
on 26-03-2014 06:09 PM
Hi, yes and no, a fair amount of stock comes thru ebay.
Any way i'll leave it there, thanks.
on 29-10-2014 05:14 AM
My sentiments exactly. We need an alternative to Ebay if this GSP does not go away.
on 29-10-2014 03:30 PM
@merlijnokinawa wrote:My sentiments exactly. We need an alternative to Ebay if this GSP does not go away.
There are a lot more pressing problems on ebay than the GSP.
The GSP is not exactly new, so it is not going to go away any time soon. Buyers are managing to either accept it or work around it but if the new defects system is not stopped there will be no small sellers left on ebay in a very short period of time.
Ebay will be left with the Chinese sellers and large retail shops who already have their own websites as well as a B & M presence.
on 22-11-2017 06:55 PM
22-11-2017 07:48 PM - edited 22-11-2017 07:50 PM
And those 8 negs you gave the seller will probably be removed.
It's not the seller's fault that Pitney Bowes charges so much, often they are opted into the GSP as default international shipping and may not even be aware they are shipping overseas - the only address they see will be Erlanger in Kentucky.
on 22-11-2017 08:05 PM
Anybody know how many GSP threads have been started in the last 3 YEARS?