Postage Inconsistency - AFTER SALE

[hstust-j6jk548l]

Hi, need some help.

I bid, won and paid for a commercial item over a week ago including the postage of $19.15 which was calculated on the listing to my location in Perth. I made sure this correct several times during the bidding period. I have now just received a message from the seller saying that Aus Post have calculated the postage at $83.30 and he cannot get it any cheaper and so has asked me about paying the difference.
As it stands, my budget does not allow for that difference but I also cannot afford to lose this item. Can anyone please offer me some advise on how to deal with this situation, as I do want to be fair and equitable.
Thanks.

[springyzone]

offered the seller to split the freight 50/50 after getting feedback from this post. I received no direct reply to my offer in response to this. After several days of not hearing from the seller and no activity, I then requested to cancel the item and had to organise to buy the item locally due to my business commitments (of which this item is imperative and there was no way it was going to be able to arrive in a viable time frame now). The seller then responded that he had found a courier to ship the item for $55 additional postage. He did not elaborate any information regarding the courier and no time frame, but instead said he would get back to me when he found out. He did not address my request to cancel in this purchase at all. It has been 4 days since he said he would get back to me, and now past the estimated delivery date. I have just received a new message from the seller refusing to cancel my purchase and is now telling me that I need to transfer an additional $40 to his personal bank account by 3pm tomorrow so the courier can get it to me mid-next week. I would appreciate it if someone could please inform me of how to proceed from this situation. As it stands, I feel that I have been reasonable and patient but I am now in financial distress because of having to reorder this item locally in order to guarantee that I can fulfil my business obligation to by customers in the time frame that was allowed for when I originally purchased this item from this seller.

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So let's sum this up.

You paid in full but the seller would not accept that or post the item.

So you offered to split the extra freight cost but got no reply for several days, so you asked to cancel & ordered from elsewhere.

Now the seller is insisting you go through with the sale & demanding you transfer $40 to his personal account by tomorrow.

No way!! Do not do it!!

This is where you need to refuse to pay one red cent extra for postage. You've already paid for the item and the listed postage cost. So just message the seller and say-I have paid in full, I am not paying any more, please post it immediately or else refund me.

If he doesn't reply within 24 hours, you should put in an item not received claim.

[*tippy*toes*]

I agree with Springy. DO NOT send anything to their personal account. It is sounding even more and more dodgy now. I wouldn't even worry about contacting them again as you're getting nowhere. Open an item not received dispute immediately and get your money back. It's past the estimate date, so you can open a dispute at any time. Escalate as soon as it will allow.

Please come back and let us know how you get on with it all.

[247newdeals]

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@hstust-j6jk548l wrote:
UPDATE:

Hi everyone, thank you very much for your responses and advice, it has been greatly appreciated.

I offered the seller to split the freight 50/50 after getting feedback from this post. I received no direct reply to my offer in response to this. After several days of not hearing from the seller and no activity, I then requested to cancel the item and had to organise to buy the item locally due to my business commitments (of which this item is imperative and there was no way it was going to be able to arrive in a viable time frame now).

The seller then responded that he had found a courier to ship the item for $55 additional postage. He did not elaborate any information regarding the courier and no time frame, but instead said he would get back to me when he found out. He did not address my request to cancel in this purchase at all.

It has been 4 days since he said he would get back to me, and now past the estimated delivery date. I have just received a new message from the seller refusing to cancel my purchase and is now telling me that I need to transfer an additional $40 to his personal bank account by 3pm tomorrow so the courier can get it to me mid-next week.

I would appreciate it if someone could please inform me of how to proceed from this situation. As it stands, I feel that I have been reasonable and patient but I am now in financial distress because of having to reorder this item locally in order to guarantee that I can fulfil my business obligation to by customers in the time frame that was allowed for when I originally purchased this item from this seller.
Thank you, kind regards

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I would not give them a cent more and I would be contacting eBay and getting them to contact the seller. As seller yes we make mistake but that is down to us. I will bet they will change their tune quick if eBay get involve. From what you have put you have been more than reasonable. As a seller, if this happened to me, 1 of 2 things would of happened 1) the sale would of been cancelled unless you, the buyer, insisted it was not then I would of offered to send it if we split the fees 2) I would of sent the item and took the loss.No way should you be charged the whole amount under any circumstances