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Caution - Auctiva sellers

I have recently purchased items from sellers listed via Auctiva. Neither have arrived, 1 has been resolved by ebay in my favour and another is pending. I am suspicious that Auctiva has been compromised. Upon searching the web this has happened before...

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Does Ebay Actually Make Seller follow Rules

Hi All, Im really frustrated with a seller and Ebay atm, Wondering if anyone else has come across this and how it worked out. I wanted an item that description stated Postage at buyers expence, I also contacted seller to make sure he would post. he s...

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Resolved! buyer arranging postage

I would like to buy an item which has indicated pick up only or if buyer can arrange pick & delivery.Is there are service that ebay recommends?

What feedback?

I bought a cheap item with free post from a chinese seller. It arrived promptly and was a good transaction all round. however, the item itself is a piece of **bleep**. (surprise, surpise!) I don't want a refund - I realise you get what you pay for. I...

Item sitting at Post Office Received Pay card

Item I bought has arrived and now at Post Office I got a Pay card to pick up item from Aust Post. It was free postage and now she has refunded and the refund dosent cover the postage. They have no return address so Aust Post cant send them the bill s...

Item not as described - return post costs??

So a newbie friend bought a 14 ct gold ring which turns out to be only plated (I could have told her not to buy from that seller - sigh) and wants to return but the return process seems to have changed. She has selected item doesnt match description ...

Refund for failed voucher - still waiting nearly 3 months

I made a purchse using a voucher ("CGIFT20") on November 9. I got a number of errors on my laptop during the purchase, so attempted on my phone. I got some errors on my phone too, but persisted. The purchase finally went through but my PayPal and cre...

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How do I service notice from Victorian Consumer Affairs, I need a postal address, not just an Email

I have received a wrong click n collect, and after 7 emails, been told won't get a refund becasue "an" item although not the correct item has been collected.Ebay click n collect say ther is CCTV footage, but they say it's up to me to negotiate with B...

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Can sellers invoice alternatives to Global shipping?

HiI'm interested in a 2 pound movie poster from UK with 18 pound (!!!!) postage. Are the sellers locked into the Global shipping they advertise? Another poster the same size from the UK is less than half the cost with Royal mail. Thanks

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How do I cancel an order

I bought a bag but the seller contacted me to say she didn't have the colour I wanted so she said she would refund the money, what do I do next

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