Postage change in price after purchase

[2007wilmai]

Yesterday I purchased an item for 75.00 and 35.00 postage tonight after purchased seller contacted me say he would cancel say as postage was more than he envisioned said I’d need to pay 30.00 more towards postage if I still wanted item I’ve paid as I wanted it but how does this work is he allowed to cancel sale and return money paid or am I able to say I paid please send just need to know for future thanks for any help

[davidc4430]

so did it actually cost $65 to post this $75 item? (what was the item btw?)

to be out by $30 seems a lot but it could happen.

whilst seeing a total of $110 instead of $140 would possibly make a difference in the buyer buying the item, if the buyer really wanted the item and paid the extra and it proves the postage actually cost $65 and not $35 i have no problem with it as long as the seller offered to cancel the sale if the buyer found paying the extra $35 was too much.

i dont know how there was such a big mistake but neither the buyer nor the seller should be made to lose money.

the bottom line for me is what did postage actually cost.

[imastawka]

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@brerrabbit585 wrote:
Note that it says a REASONABLE shipping charge. It does NOT say you can't ask what it actually costs.

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But it does say - 

Not allowed

You can't offer or require the buyer to:

Pay an amount beyond the final price

OP paid, then the seller wanted more.

That's not on.

[brerrabbit585]

In that instance "the final price" is referring to the item price, not the total price (item + postage).  Postage and item price are two separate issues and it's just unfortunate that they've lumped them together in one sentence.

What it's saying is that you're not allowed to ask for anything more than reasonable postage.  To my mind, actual cost is reasonable and it'd be unreasonable to expect a seller to be that much out of pocket on postage. As DAvid says, so longer as the buyer is given the option to cancel then I see no problem with it. I don't believe in taking advantage of other people's mistakes or profiting at their expense. I have no qualms about grabbing a bargain if it's offered, but not if I know the seller made a mistake.

[imastawka]

Interpretation then, it seems.

I read that the final price is the price at checkout.

So, are you saying I can gouge my buyers out of more money and that's ok

[Anonymous]

At first glance I'd interpret final price as the price where bidding ends on an auction. I can't see that getting a buyer to pay actual postage costs is gouging.

I know it's open to abuse by unscrupulous sellers who might deliberately put a lower amount for postage in order to get people to look at and buy it but if there's a genuine mistake on the sellers part I can't see a problem.

Some people aren't as intelligent as others and I think it's poor form to try and get rich at the expense of those who get things wrong. I had a medical condition for years that gave me bad 'brain fog' and I now have a lot more compassion for people who are less intelligent. I've always thought it's despicable to try and take advantage of other people and get things cheap, for whatever reason or by whatever methods.

[tazzieterror]

I don't think "brain fog" is a reasonable defence for underquoting on postage. If you're bright enough to figure out how to setup up an ebay account, a paypal account, take a photo and upload it into a listing you've created, giving an accurate postage rate should be a breeze. You only need to fill in a few boxes on the AP website to get a range of prices for different services.

When I'm comparing prices on eBay between sellers, I'm looking at the total *including* postage - I imagine most people are the same. It's unreasonable for a seller to nearly double the delivery cost advertised in the listing. If I was the OP I'd be pi**ed at the seller refusing to sell as per the listing and asking for another 25% on top of the total price.

[Anonymous]

So everyone is supposed to be perfect all the time and never make a mistake? In real life (not ebay) you're allowed to withdraw an item from sale if you make a mistake with the price so why not on ebay? No, ebay has taught buyers to expect instant gratification and to have everything their way.

[tazzieterror]

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@Anonymous
So everyone is supposed to be perfect all the time and never make a mistake? In real life (not ebay) you're allowed to withdraw an item from sale if you make a mistake with the price so why not on ebay?

eBay is "real life", it's just that its transactions are conducted through a website.  And the seller hasn't withdrawn the item from sale - they've reneged on the agreed price after receiving payment from the buyer.  Too often on eBay "mistake" really means "unhappy with price received".

No, ebay has taught buyers to expect instant gratification and to have everything their way.

What on earth are you talking about?  By "everything their own way" you mean pay the amount advertised by the seller in the listing created by the seller?  How selfish of a buyer to expect a seller to stick to the price and terms they've advertised! 🙄

[2007wilmai]

Yes I was that is why I asked what the rules are maybe they need to be clearer in regards to total price I have bought previously where seller says send post code for correct postage this I would have been happier with not doubling postage after sale thanks for all thoughts