on 03-01-2016 05:28 PM
Hi to all and a Happy New Year!
I have this problem where checkout is not completing logging me through to Paypal to finish the transaction.
It seems to be linked to just my Ebay as it happens when I try to complete checkout on another computer?? Strange yes!
My neighbour`s computer works for her as she bought and paid for something today and went through checkout no problems but
when I log into Ebay on her machine I get the same problem still!
It`s driving me insane....
Can anyone suggest a solution from our vast community knowledge?
Thanks
Lonely_Lesbian_Goth_Girl
Solved! Go to Solution.
on 04-01-2016 12:01 AM
@davewil1964 wrote:Sounds like an account issue of some sort. Is it BIN or Auction?
If Auction, try changing your ID and see if that works. There is no ban on bigotry on eBay. Otherwise it would be a PO Box or NPB strikes.
maybe contact eBay and ask them. They can see all sorts of stuff us plebs can't.
I see what you mean....I have had this ID for a very long time and this is the first time i have had any probs with checkout.
I also have a 100% positive feedback score and usually I pay very promptly...I think I will have to call Ebay and see what they say
Thanks for all the suggestions everyone!
Have a great New Year all of you xx
on 03-01-2016 07:30 PM
Does she have the box ticked to say it's a private pc?
Dunno if that's the problem - just thought it might be
on 03-01-2016 08:41 PM
Are you getting any error messages?
Are your PayPal logon details correct? Password correct?
Do you actually have a currrent PayPal account?
Try deleting cookies, emptying cache and rebooting your computer.
Are you using IE? Try with Chrome or Firefox.
03-01-2016 08:57 PM - edited 03-01-2016 08:58 PM
Are you using the cart or the pay now button? Have you tried the other?
Do you have any unpaid item strikes?
on 03-01-2016 10:01 PM
@imastawka wrote:Does she have the box ticked to say it's a private pc?
Dunno if that's the problem - just thought it might be
Doesn`t make any difference on hers or mine...
on 03-01-2016 10:03 PM
@digupatin wrote:Are you getting any error messages?
Are your PayPal logon details correct? Password correct?
Do you actually have a currrent PayPal account?
Try deleting cookies, emptying cache and rebooting your computer.
Are you using IE? Try with Chrome or Firefox.
In the order of asking....Yes and yes and yes have tried the deletion of cookies,cache and reboot
Am already using Chrome,have tried IE...same result same with Firefox
on 03-01-2016 10:05 PM
@davewil1964 wrote:Are you using the cart or the pay now button? Have you tried the other?
Do you have any unpaid item strikes?
I have tried both with the same result
I have No unpaid item strikes
on 03-01-2016 10:05 PM
@lonely_lesbian_goth_girl wrote:
@digupatin wrote:Are you getting any error messages?
Are your PayPal logon details correct? Password correct?
Do you actually have a currrent PayPal account?
Try deleting cookies, emptying cache and rebooting your computer.
Are you using IE? Try with Chrome or Firefox.
In the order of asking..No....Yes and yes and yes have tried the deletion of cookies,cache and reboot
Am already using Chrome,have tried IE...same result same with Firefox
on 03-01-2016 10:37 PM
Have you tried buying something else from a different seller?
03-01-2016 11:00 PM - edited 03-01-2016 11:02 PM
edited: What crow said