Problem with checkout that seems unique to MY ebay only.....

Hi to all and a Happy New Year!

 

I have this problem where checkout is not completing logging me through to Paypal to finish the transaction.

 

It seems to be linked to just my Ebay as it happens when I try to complete checkout on another computer?? Strange yes!

 

My neighbour`s computer works for her as she bought and paid for something today and went through checkout no problems but 

 

when I log into Ebay on her machine I get the same problem still!

 

It`s driving me insane....

 

Can anyone suggest a solution from our vast community knowledge?

 

Thanks

 

Lonely_Lesbian_Goth_Girl

Rachel & Caroline.....In love forever!
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Problem with checkout that seems unique to MY ebay only.....


@davewil1964 wrote:

Sounds like an account issue of some sort. Is it BIN or Auction?

 

If Auction, try changing your ID and see if that works. There is no ban on bigotry on eBay. Otherwise it would be a PO Box or NPB strikes.

 

maybe contact eBay and ask them. They can see all sorts of stuff us plebs can't.


I see what you mean....I have had this ID for a very long time and this is the first time i have had any probs with checkout.

 

I also have a 100% positive feedback score and usually I pay very promptly...I think I will have to call Ebay and see what they say

 

Thanks for all the suggestions everyone!

 

Have a great New Year all of you xx

Rachel & Caroline.....In love forever!

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Problem with checkout that seems unique to MY ebay only.....

imastawka
Honored Contributor

Does she have the box ticked to say it's a private pc?

 

Dunno if that's the problem -  just thought it might be

Message 2 of 26
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Problem with checkout that seems unique to MY ebay only.....

Are you getting any error messages?

 

Are your PayPal logon details correct? Password correct?

 

Do you actually have a currrent PayPal account?

 

Try deleting cookies, emptying cache and rebooting your  computer.

 

Are you using IE? Try with Chrome or Firefox.

Message 3 of 26
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Problem with checkout that seems unique to MY ebay only.....

Are you using the cart or the pay now button? Have you tried the other?

 

Do you have any unpaid item strikes?

Message 4 of 26
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Problem with checkout that seems unique to MY ebay only.....


@imastawka wrote:

Does she have the box ticked to say it's a private pc?

 

Dunno if that's the problem -  just thought it might be


Doesn`t make any difference on hers or mine...

Rachel & Caroline.....In love forever!
Message 5 of 26
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Problem with checkout that seems unique to MY ebay only.....


@digupatin wrote:

Are you getting any error messages?

 

Are your PayPal logon details correct? Password correct?

 

Do you actually have a currrent PayPal account?

 

Try deleting cookies, emptying cache and rebooting your  computer.

 

Are you using IE? Try with Chrome or Firefox.


In the order of asking....Yes and yes and yes have tried the deletion of cookies,cache and reboot

 

Am already using Chrome,have tried IE...same result same with Firefox

Rachel & Caroline.....In love forever!
Message 6 of 26
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Problem with checkout that seems unique to MY ebay only.....


@davewil1964 wrote:

Are you using the cart or the pay now button? Have you tried the other?

 

Do you have any unpaid item strikes?


I have tried both with the same result

 

I have No unpaid item strikes

Rachel & Caroline.....In love forever!
Message 7 of 26
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Problem with checkout that seems unique to MY ebay only.....


@lonely_lesbian_goth_girl wrote:

@digupatin wrote:

Are you getting any error messages?

 

Are your PayPal logon details correct? Password correct?

 

Do you actually have a currrent PayPal account?

 

Try deleting cookies, emptying cache and rebooting your  computer.

 

Are you using IE? Try with Chrome or Firefox.


In the order of asking..No....Yes and yes and yes have tried the deletion of cookies,cache and reboot

 

Am already using Chrome,have tried IE...same result same with Firefox


 

Rachel & Caroline.....In love forever!
Message 8 of 26
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Problem with checkout that seems unique to MY ebay only.....

Have you tried buying something else from a different seller?

Message 9 of 26
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Problem with checkout that seems unique to MY ebay only.....

 

edited: What crow said

Message 10 of 26
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