On 26 July, I purchased some car parts from a seller in Texas, USA. The parts were dispatched in good time and I watched them on tracking arrive in Sydney, then head down to Melbourne. (I’m in Bundaberg, QLD).
This was somewhat concerning as they were traveling in the wrong direction. I made enquiries at my local post office and discovered that the receiver’s address on the package was Crysler 3XXX (I can’t recall the exact post code, but it was Victorian). A quick check revealed “Crysler does not exist. I contacted Australia Post and although very helpful, they tried but were unable to intercept the parcel before it left Australia for return to the Seller.
I contacted the seller who advised me he would refund me when he received the item back. In the meantime, I bought another of the same part from the seller which recently arrived in Australia, but not delivered yet. When I track the original item, it shows as in Canada. Not sure why as the seller was in Texas, USA. Perhaps that was the return address for shipping maybe.
When I track now on the USPS website, (CM218234559US), it says it arrived in Canada and “Origin Post is preparing shipment”. To me it sounds like it is being exported again, perhaps back to Australia? or Texas, USA?.
The Seller’s response to the two messages I have sent him has been somewhat curt, just not sure whether I am doing myself a disfavour in waiting for a refund from the seller or should I be raising a case for an item not received. The value of the car part was about $300.
