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Seller Centre has answers you can trust for all your selling questions.

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How do I turn off donation requests on the payments page?

eBay is a US$10 Billion company. How do I stop eBay from begging for money (in change) when I am about to pay for an item for various causes? It just leaves a bad taste in the mouth when you don't donate, and the requests are incessant after every pu...

User avatar by • Community Member
  • 1262 Views
  • 10 replies
  • 0 Helpful

Return problem

The bought item is a lot smaller than advertised. The return address is in Lithuania, which is, of course, far too expensive to ship.

User avatar by • Community Member
  • 2996 Views
  • 37 replies
  • 0 Helpful

Thank you for support with my "Return problem"!

Hello and thanks to all who replied to my quest to solve a problem with an item that initially I would have had to send to Lithuania to return. I cannot express my overwhelm with your support!You are absolutely marvellous. I would have never ever exp...

User avatar by • Community Member
  • 672 Views
  • 0 replies
  • 3 Helpful

Your payment is pending. After card payment

So I commited to buying an item. Paypal would not work to pay for it. So I decided to click pay with card option. It never was even asked for my card details and went straight to Your payment is pending. It now has an hourglass symble next to it. Can...

User avatar by • Community Member
  • 8989 Views
  • 10 replies
  • 0 Helpful

Sick of eBay

Sick of eBay, you get told items are in Sydney and they are in China. They use Australian post logos and give tracking numbers to make you think it is on the way. I will buy less on eBay from now on will be last on prospective buyers. Check every oth...

User avatar by • Community Member
  • 1684 Views
  • 12 replies
  • 0 Helpful

Ebay protects dishonest sellers

Have been an ebay custoemer for 20 years apparently. That's what their customer service app tells me. But it means nothing. When a customer is ripped off by a dishonest seller - ebay does nothing I can no longer trust ebay as if there is an issue you...

Resolved! Can't give feedback after only 5 days have passed? Really??

I've bought a software license code on eBay on the 2nd of August. The seller sent me the code the same day, I activated my product and it works. As I can't be entirely sure if the code is legit or not, I decided to wait a few days and see if it would...

User avatar by • Community Member
  • 1460 Views
  • 21 replies
  • 0 Helpful

xcover

When I go to purchase an item, xcover comes up and I have selected "no" in that window because I don't want xcover services. It still requires me to go to the xcover website, which I don't want to do. Has anyone else had this issue. How do I bypass t...

User avatar by • Community Member
  • 390 Views
  • 3 replies
  • 0 Helpful

First time bidding and winning an Ebay auction.

I have never bid on an auction before and have no idea about how things work. I won the auction but now believe I may have been duped. The item was listed for local pick up. I just assumed that after I paid for it on Ebay with Paypal and messaged the...

User avatar by • Community Member
  • 524 Views
  • 6 replies
  • 0 Helpful

Courier Company Choice?

Is it possible to message seller regarding shipment not to use a particular courier (Fastway Couriers) who refuse to deliver to our area yet continually tell sellers that they do.Parcels never delivered they say "Problem with address" or rquest purch...

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