on 30-09-2013 05:30 PM
I initially purchased an item of which the seller cancelled the purchase, which i approved as the postage was apparently wrong.
I then repurchased the item at the amended price. The seller sent me a screenshot of the refund, but i have not received any refund.
I received a message to say the item was no longer available after the second purchase. The second purchase is still pending with paypal. I cannot get any response from the seller.
Any help as to what is happening here would be much appreciated !
on 30-09-2013 05:45 PM
Are you saying you have paid for two items and have 2 receipts from paypal but have received no items?
Just open 2 disputes for Item Not Received. If the seller does not respond in a few days you can escalate the disputes and get your money back.