Refunds for cancelled items. What happens when message is received for an item no longer available ?

I initially purchased an item of which the seller cancelled the purchase, which i approved as the postage was apparently wrong.

 

I then repurchased the item at the amended price. The seller sent me a screenshot of the refund, but i have not received any refund.

 

I received a message to say the item was no longer available after the second purchase. The second purchase is still pending with paypal. I cannot get any response from the seller.

 

Any help as to what is happening here would be much appreciated !

Message 1 of 2
Latest reply
1 REPLY 1

Re: Refunds for cancelled items. What happens when message is received for an item no longer availab

lyndal1838
Honored Contributor

Are you saying you have paid for two items and have 2 receipts from paypal but have received no items?

 

Just open 2 disputes for Item Not Received.   If the seller does not respond in a few days you can escalate the disputes and get your money back.

Message 2 of 2
Latest reply