on 06-03-2023 02:26 PM
Want to report a seller. The detail of the problem cannot be contained in the 1000 character limit. There is no chat contact or support phone number. So, I will attempt a limited report and see what happens.
05-12-2023 12:22 PM - edited 05-12-2023 12:24 PM
So the price screams seller registered in China for a start
And as said, if there are different colours/styles/ etc with options to choose from from a drop down style menu/box then the prices will certainly change according to what is choosen
eBay allow variation style listings, so you cannot report that
As for 'starting at' do you mean an items says something like $11.00 - $34.00 (for an example only)
Where is the seller registered and what is their feedback as a seller like?
That is why other members asked for the item number, so we have a much better idea of what is going on
on 05-12-2023 01:48 PM
I have included photos. It doesn't matter which option you choose, the price changes. This is NOT the advertised price.
I don't know where you see "So the price screams seller registered in China for a start", especially when the seller details tell me "Located in Wellington, NZ"
Have you gone to the item and tried to see what I am saying?
Are you able to help me with my original question as to how I query this practice with eBay?
on 05-12-2023 02:20 PM
eBay item number:196083166376 (see last photo of listing)
05-12-2023 02:37 PM - edited 05-12-2023 02:38 PM
'odd' prices are one of the red flags for sellers registered in China
It does not tell you what town a seller is registered in, only the country
The item location is not the same thing as where is the seller registered
The item number given by twyn clearly shows the seller registered in China with awful feedback and variation listings (as has already been said originally)
Obviously the 'photos' are no longer there as they must have gone against forum rules
But I would'nt have checked those in any case as I would not want to support such a dodgy seller in the first place
And the link to Live Chat is the first reply to the original poster of this topic
There is no phone number or email address
05-12-2023 02:47 PM - edited 05-12-2023 02:50 PM
@yes_i_want_it_please wrote:I have included photos. It doesn't matter which option you choose, the price changes. This is NOT the advertised price.
I don't know where you see "So the price screams seller registered in China for a start", especially when the seller details tell me "Located in Wellington, NZ"
Have you gone to the item and tried to see what I am saying?
Are you able to help me with my original question as to how I query this practice with eBay?
The photos have been removed.
I went to the item that Twyngwyn posted, and the seller is registered in China.
Is that the same item?
I don't know how or where you saw New Zealand, but it says the item is located in Melbourne Australia.
As for your initial complaint, if the seller is registered in China, then ebay Australia cannot do anything about a seller listed in another country.
Except maybe advise the particular country, but nothing is ever done about Chinese sellers - which is why they have the label of 'teflon'.
on 05-12-2023 02:57 PM
OP, the seller is registered in China. A simple click on the seller’s feedback shows that.
Furthermore, without even going into the listing, it’s clear that it is a listing with variations.
And… the price range is cheap - another indicator of rubbish quality churned out to lure Australian buyers.
Chinese eBay sellers are notorious for misusing the listing with variations format. This may be done by the seller setting one option that is the cheapest, then setting the stock quantity of that combination to 0.
But do you think that eBay will act on that? There are thousands of this type of listing on eBay. The very great majority are by Chinese eBay sellers. eBay Australia can’t sanction these sellers, and eBay.cn won’t. Only in the most egregious circumstances will action be taken against sellers registered in China.
You are wasting your time asking how to contact eBay about this, because eBay chat won’t do anything and they’ll just tell you to report the listing. Chances of any actions I g taken is zilch to nada. If you wish to continue nonetheless, at the bottom of the listing page (scroll riiiiiiight down), you’ll see a report button. Fill out along these lines and submit.
It might at any rate make you feel better.
on 05-12-2023 02:59 PM
What I looked at said seller in Melb as well. I wouldn't care if they were $1 with such a disgusting feedback. Am guessing we have the correct item.
on 05-12-2023 03:04 PM
I wouldn’t buy anything with cotton from China, at any rate. I don’t believe the so-called “we check the source / ethical practices” spiel that quite a few Australian importers have on their websites, either. I researched two of them and was not satisfied by the scope of their checking, which basically amounted to “our suppliers told us so” and “we were given a [strictly guided] tour of the workshop”.
Anywsy, that’s my soapbox for the day, unless something inflames my soul.
on 05-12-2023 03:08 PM
sorry, countess....there is 1 listing: scroll to the last photo in listing.....
....but it DOES NOT match the item description, so should not be there.....just clickbait
on 05-12-2023 10:31 PM
Thank you, but that is not the item I was looking at and the one I was looking at does not have a price range in the listing - just one price.
I have followed your directions and mine is located in the Philippines, so I have learnt something new.
I would still like to know how we let eBay know what these sellers are doing. Surely they have some way of blocking them?
A couple of people have mentioned the cheap price. $19 is actually more than the same item was retailing for in Australian shops - they were sold out which is why I went online to look, so the price seemed reasonable to me.
Thank you for your input 🙂