Return

[loveit5]

 Hi I both this item & it doesnt work properly.

want to return.

can you help me to organize it.

Regrads

Sabina 

[loveit5]

Thx for your help

But whwn I both the product I didnt have account with EBay

both is as visiters

[lyndal1838]

If you used a Guest account to buy then you have to use that Guest account to contact the seller or open a dispute.

The system will not recognise your account as being the buyer....it will only recognise the Guest account.

[*tippy*toes*]

Can you do a formal return request through eBay with a guest account? I would have thought that once you logged out, that account would be gone. I'm only assuming as when a buyer tries to buy, you get some string of letters and numbers. If they try again a few days later the ID is different.

[lyndal1838]

I haven't the faintest idea Tippy.....I have never used one and can't understand why anyone would.  I have seen too many people come to the boards complaining that they cannot track their items...a bit of questioning shows they have bought with a guest account.

If you pay through paypal as a guest you can at least put that transaction into a paypal account by using the same details for the account as you used as a guest.

[*tippy*toes*]

One of the reasons I have guest accounts blocked. Too many dramas. If you want to buy from me, create a flamin' account! I also don't know why anyone would buy as a guest. It would be just as easy to create an account. I'm not even sure how anyone manages to buy as a guest. Where is the option to do so? I've never seen anywhere that offers to buy as a guest.

Correct me if I'm wrong, but one could easily assume that if you buy as a guest, you probably don't have any buyer protection.

[collect247]

You can buy without an eBay account when: The price of the item is less than AUD $6,000 The seller has a Feedback score of five or higher and a positive rating of 98% or better You purchase the item using Buy It Now You pay for the item using PayPal or credit card (your credit card information won't be shared with the seller).

There you go Tippy.

[*tippy*toes*]

I know it can be done, but I have no idea how a buyer actually buys as a guest. I've never seen the option, even when I've not been logged in. I'd never do it, but I've wondered how they do it.

[collect247]

Just go to an item that has a BIN when you're not logged in click the buy it now it will then show you the sign in page it will have the sign in and further down it says continue as a guest

[chameleon54]

---

@*tippy*toes* wrote:

One of the reasons I have guest accounts blocked. Too many dramas. If you want to buy from me, create a flamin' account! I also don't know why anyone would buy as a guest. It would be just as easy to create an account. I'm not even sure how anyone manages to buy as a guest. Where is the option to do so? I've never seen anywhere that offers to buy as a guest.

Correct me if I'm wrong, but one could easily assume that if you buy as a guest, you probably don't have any buyer protection.

---

I have guests buy items from time to time and quite often these are international clients from places such as the Baltic states or South America. ( places where ebay is not really big yet. ) They usually buy rare spare parts for heavy machinery that are not available anywhere else.

I figure these people get on the internet, google what they want and find my items on ebay. They may have never used ebay before, but just want this particular item. I dont actually have any problems with them, but most would be mature aged men. A fairly safe demographic to sell too.

I dont have any blocks in place on my stores, as my clients are usually fairly genuine.

So basically the guest buyer feature has a limited, but useful place in the ebay selling tool kit.