on 21-02-2021 02:19 PM
Recently I purchased an item from a seller.
The seller advertised the postal Method as being Australia Post.
The seller then went and sent the item via another delivery service other than Australia Post.
I waited over a week for the item.
In the end, it was not even delivered by the courier the seller chose contrary to the listing.
And, the delivery status in the tracking showed a false "Delivered" status.
I know the item was not delivered due to my CCD surveilence system not recording the delivery on that, or any other day.
Whether the seller was in kahoots with the chosen delivery company I don't know.
My point is that some sellers believe they can do what they want and not abide by the rules.
I took it to the resolution center, opened a case against the seller, and won with a full refund issued.
It's a possibility that the courier delivered to the wrong address.
I don't know for sure, and the person that may have received my delivery in error, has not come forward.
The point here is that the seller advertised Australia Post as the delivery method, and acted contrary to the listing, sent the item with Aramex (formerly Fastway), and the item was not delivered. Subsequently a "Delivered" status was falsely applied to tracking history.
And that is just not ethical.
on 01-03-2021 07:03 PM
I understand fully when the carrier is not even the carrier advertised in the listing.
So that does not even apply.
And whatever you think it is that you posted, it does not apply when the sender is committing a misleading act that may be classified as fraud. Or, at the very least an error on the sellers behalf.
No such law will protect you while you are breaking other laws.
What you state is just a technicality...
on 01-03-2021 07:08 PM
I'm 100% positive that a seller posting a parcel with anything other than what they have listed/advertised is not a bloody crime.
I have on many occasions posted differently to what I had listed and this was mainly to do with scamming buyers who thought they may have been able to pull the wool over my eyes.
It is not a crime to post how ever a seller feels as long as it's not posted at a cheaper service than to the one you paid for.
on 01-03-2021 07:08 PM
There is NO problem, please understand that once and for all.
That matter has been resolved.
I had to resolve it myself, nobody could offer a solution or help other than to use the thread as a place to cast jokes, harangue and ill will at the situation.
I posted the matter here so people can see what has happened.
I did not realise there is so much hatred against people like me.
Perhaps i should hand the situation over to ebay Forum Administrators to deal with it.
I'm done.
on 01-03-2021 07:17 PM
Of course nobody could offer a solution.
There already was a solution.
You received a refund.
on 01-03-2021 07:22 PM
When someone advertises a product and/or a service, and does not comply, it's fraud.
Unless of course their is admitance on behalf of the seller that it was an error.
And even in that case, the seller is only excused in eBay from not complying with eBay policy.
However, if the matter is brought up with the ACCC it may possibly be a different scenario.
I am not trying to esculate this event to the status of a crime, I am done with the event in question and do not desire taking it anyfurther with the law etc...
however, to this day, the seller has not admitted or explained if it was an error, or otherwise.
Not even an apology, an excuse, nothing. That is just not right.
So pardon me if i say I am done with your logic, and your flavour of business etiquette.
And just one more thing, this is not about how "sellers feel". Or, how many times you have done the different posting deed to others, it still does not make it right.
This is about sellers not fulfilling their sales contracts according to their listings, within the boundaries of eBay policy, not in part only.
Although I do understand your "need" to participate and express your opinion, it just does not help the situation, or offer a solution to any perceived problem I was faced with.
on 01-03-2021 07:28 PM
@ep000001 wrote:
I had to resolve it myself, nobody could offer a solution or help other than to use the thread as a place to cast jokes, harangue and ill will at the situation.
"however, to this day, the seller has not admitted or explained if it was an error, or otherwise."
Plenty of the posters offered help and advice but you kept going off at a tangent. Perhaps you forgot that when to signed up to join eBay you agreed to their terms and conditions, which rule on how eBay reacts to buyer or seller disputes.
With the statement of yours in italics, by eBay's policies, the seller has done nothing wrong. admittedly they could have told you the item was being sent by courier instead of AP, but that is not against policy.
on 01-03-2021 07:29 PM
The solution i was after is how this could be prevented from happenning again, so it may be presented to eBay to implement it.
Of course there is no sense in still badgering me or ebay's resolvement of the matter.
For me especially it ws a total waste of time and money, yes It's done. Althoug if I could have stopped it from happenning, I would have.
It's you and you meme sense of expression that should actually be on social media, it does not help the matter at all.
I posted in all fairness to show what happened. i did not ask for your meme sense of humour.
If you do not want to take the matter seriously then so be it, just please stop replying to this thread.
on 01-03-2021 07:35 PM
"I'm done."
You are treating the truth somewhat economically.
on 01-03-2021 07:53 PM
I just finished re-reading the last email the delivery company sent me regarding the "unlocated item"
There is just one more thing I maybe should have mentioned regarding this issue.
When I made my own enquiries witht he delivery company as to the whereabouts of the delivery.
The delivery company specificly stated to me that they were not allowed to discuss the matter with me any further regarding the "unlocated item", other than to say they would be working with the sender, as this was the person who they would reimburse.
So, I gathered from the delivery company's information that they responded to me with, they were going to re-imburse the seller for loss of the delivery anyway.
I am not 100% sure, although it seems the delivery company reimbursed the sender for the non-delivered "unlocated item".
I just thought it pertanant to post that here for future reference.
Personally I think the whole thing is discombobulated to the extreme, and I wish it had never happened.
on 01-03-2021 08:27 PM
@ep000001 wrote:When someone advertises a product and/or a service, and does not comply, it's fraud.
Unless of course their is admitance on behalf of the seller that it was an error.
And even in that case, the seller is only excused in eBay from not complying with eBay policy.
However, if the matter is brought up with the ACCC it may possibly be a different scenario.
I am not trying to esculate this event to the status of a crime, I am done with the event in question and do not desire taking it anyfurther with the law etc...
however, to this day, the seller has not admitted or explained if it was an error, or otherwise.
Not even an apology, an excuse, nothing. That is just not right.
So pardon me if i say I am done with your logic, and your flavour of business etiquette.
And just one more thing, this is not about how "sellers feel". Or, how many times you have done the different posting deed to others, it still does not make it right.
This is about sellers not fulfilling their sales contracts according to their listings, within the boundaries of eBay policy, not in part only.
Although I do understand your "need" to participate and express your opinion, it just does not help the situation, or offer a solution to any perceived problem I was faced with.
Don't worry I won't be giving any more of my knowledge to you or the rest of your clones as I'm done with your games and total misinformation and disregards to people that know way more than you do and when you don't like what you're reading you let us know by belittling us.
I know exactly what I'm stating and if you don't understand that then good luck to you.